Office Coordinator

Buffalo Ridge Concrete, Inc.; Sioux Falls (SD); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Job summary

Buffalo Ridge Concrete, Inc. seeks an Office Administrator to coordinate daily office operations, front desk communications, and support for Accounts Receivable and Human Resources onboarding. You will link the office, dispatch, plants, and accounting to ensure paperwork and payments move efficiently.

The role requires strong MS Office skills, good organization, and the ability to multitask in a fast-paced construction environment. On-site work in Sioux Falls, SD with standard office hours.

Qualifications

• Proficiency in MS Office (Word/Excel/Outlook) and strong organizational abilities.
• Experience in front-desk or office coordination environments is preferred.

Responsibilities

• Coordinate daily office operations and front desk communications, serving as the link between office, dispatch, plants, and accounting.
• Provide accounting support, including basic customer inquiries and processing payments.

Skills

Microsoft Office proficiency

Strong organizational skills

Communication skills

Customer service

Multitasking

Education

High school diploma or GED

Associate or Bachelor's degree in business/administration or related field (plus)

Tools

Viewpoint construction software

Basic accounting software

Job description

Responsible for coordinating the daily operation of our office, including front desk communications, office supply and office equipment management, back-up for Accounts Receivable, and support to Human Resources with onboarding, training scheduling, and records. Serves as the link between the office, dispatch, the plants, and accounting so paperwork, payments, and information get to the right place on time.

DUTIES AND/ OR RESPONSIBILITIES:

Front Office

• Answer incoming phone calls, greet visitors, and direct inquiries to the proper management, sales, or dispatch personnel.
• Sort, scan, and distribute incoming mail, courier packages, and freight deliveries.
• Keep the reception area clean, organized, and welcoming.

Office Operations

• Monitor inventory levels and reorder office supplies, safety gear, and breakroom essentials.
• Maintain office equipment (copiers, printers, multi-line phones) and schedule service and repairs with vendors.
• Scan and file paperwork for uploading, keep records organized for easy retrieval, and maintain assigned spreadsheets.
• Route paperwork, tickets, and information between the office, dispatch, the plants, and accounting.

Accounting Support

• Assist the accounting department in answering basic customer account questions, taking payments, and processing tickets, invoices, and monthly statements as assigned.
• Receive cash, check, and card payments from walk-in customers; record and reconcile them daily and prepare them for deposit.

Human Resources Support

• Coordinate new-hire paperwork and onboarding with Human Resources, including entering information in Paycom and scheduling first-day orientation.
• Maintain confidentiality of employee, customer, and financial information.

General

• Comply with all company policies, procedures, and safety requirements, and complete required annual safety training.
• Perform other duties as assigned to support the office and overall team operations.

Knowledge, Skills and Abilities

• Proficiency in Microsoft Office (Word, Excel, Outlook); familiarity with construction management software (such as Viewpoint) or basic accounting software is strongly preferred.
• Strong organizational skills, attention to detail, and ability to multitask and prioritize in a fast-paced environment.
• Strong communication and customer service skills, in person and on the phone.
• Valid driver’s license and ability to pass standard pre-employment screening.
• Ability to work independently and as part of a team.
• Ability to understand, follow, and transmit written and oral instructions.
• Ability to comply with all company policies, procedures, and safety requirements.

Education, Training and Experience

• High school diploma or GED required; associate or bachelor’s degree in business, administration, or a related field is a plus.
• 2+ years of administrative, office coordination, or front-desk experience—ideally within the construction, concrete, or building materials industry.

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

• Work is performed primarily in a standard climate-controlled office environment with moderate background noise from office equipment and phones.
• Occasional trips outside the office to the scale house, plant, or yard, with exposure to heat (90°F+), cold (32°F-), wind, rain, and snow.
• When outside, exposure to plant and truck noise, concrete and aggregate dust, diesel exhaust, and moving trucks and loaders; must follow site traffic rules and wear required PPE.
• Walking surfaces in the yard may be uneven, muddy, icy, or slippery.
• Frequent interruptions from phone calls, walk-in customers, and drivers; must stay accurate while switching between tasks.
• While performing the duties of this job, the employee is regularly required to listen to and effectively speak with customers, employees, and vendors in person and by phone.

FUNCTIONAL DEMANDS RELATED TO ESSENTIAL JOB FUNCTIONS

Specific functional measurements and observations of usual work situations and equipment are included here. These measurements are not to be presumed as a conclusive list:

Lifting, Carrying & Force

• Lift and carry cases of copy paper weighing approximately 50 pounds from the delivery area to the supply room, occasionally.
• Lift and carry packages, freight boxes, and supply orders weighing up to 25 pounds, several times a week.
• Push and pull a cart or hand truck loaded with supplies up to 150 pounds, occasionally.
• Open and close file drawers and storage cabinets requiring up to 15 pounds of pulling force.

Reaching, Bending & Posture

• Reach from floor level to shelves and file cabinets up to 72 inches above the ground to file records and stock supplies.
• Bend, stoop, kneel, or squat to reach low file drawers, load paper into copiers, and stock lower shelves.
• Stand and walk for short periods throughout the day to greet visitors, retrieve mail and deliveries, and move between offices.

Repetitive Motion

• Frequent keyboarding, mouse use, scanning, and handling of paper documents for extended periods throughout the shift.
• Repetitive hand and finger motion when sorting mail, counting cash and checks, and feeding documents into the scanner.

Sitting

• Sit at a desk for extended periods, typically 6 or more hours per shift, while using a computer, multi-line phone, and video calls.

ABILITIES

• Near Vision—The ability to read computer screens, tickets, invoices, and handwritten documents at close range.
• Speech Clarity—The ability to speak clearly so others can understand you in person and on the phone.
• Hearing—The ability to hear and understand callers and visitors, including in areas with background noise.
• Manual Dexterity—The ability to handle paper, cash, and small office equipment accurately.

BENEFITS:

1. Competitive Wages
2. Medical Insurance
3. Dental Insurance
4. Vision
5. 401(k) with company match
6. Paid Time Off

WORK LOCATION:

• On-site

SCHEDULE:

• Monday–Friday, 8-hour shift between 7:00 AM and 5:00 PM; hours vary due to season and other office staffing.
• Ability to meet attendance schedule with dependability and consistency.

AAP/EEO STATEMENT

Qualified applicants are considered without regard to race, color, religion, creed, ancestry, sex, sexual orientation, marital status, status concerning public assistance, familial status, age, national origin, disability, genetic information, veteran or other protected status.