Office Coordinator

Socket.dev; Shakopee (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

Socket.dev in Minnesota seeks an Office Coordinator to support the Site Manager, drivers, and school districts with routing, scheduling, and daily transportation operations. You’ll handle phones, radios, and driver files while delivering excellent customer service and maintaining documentation.

The role emphasizes confidentiality, multitasking, and strong communication as you interact with parents, districts, and staff and work toward earning CDL endorsements within 90 days.

Qualifications

• Ability to schedule and prioritize work effectively.
• Proficiency with phones, two-way radios, computers, Google Drive, and internet-based tools.
• Must obtain Minnesota CDL with Passenger, School Bus, and Air Brake endorsements within 90 days.
• Strong written, verbal, and customer service communication skills.
• Problem-solving skills and ability to work in a fast-paced environment.
• Proficiency in reading, writing, grammar, and mathematics.
• Ability to develop and maintain effective working relationships at all levels.
• Self-starter with strong organizational and multitasking skills.
• Ability to exercise confidentiality, tact, diplomacy, and independent judgment.

Responsibilities

• Answer phones and two-way company radios.
• Provide professional and courteous service to parents, school districts, drivers, monitors, and external contacts.
• Assist the Site Manager with routing, scheduling, and coordinating daily operations.
• Communicate with parents, drivers, and aides regarding issues and concerns.
• Help ensure all driver files and required training are documented and up-to-date.
• May cover school bus routes or assist with vehicle cleaning as needed.
• Perform other duties as assigned to ensure the terminal runs efficiently.

Skills

Scheduling

Prioritization

Customer service

Communication

Problem-solving

Reading/Writing/Grammar/Math

Organization & multitasking

Confidentiality & diplomacy

Tools

Phones & radios

Computers

Google Drive

Internet tools

CDL Endorsements readiness

Job description

Description

Office Coordinator – Job Description

Overview: The Office Coordinator plays a key role in the smooth operation of our terminal site, supporting the Site Manager, drivers, and school districts while providing excellent customer service. This is a dynamic role with opportunities to assist in routing, scheduling, and daily transportation operations.

Requirements

Key Responsibilities:

• Answer phones and two-way company radios.
• Provide professional and courteous service to parents, school districts, drivers, monitors, and external contacts.
• Assist the Site Manager with routing, scheduling, and coordinating daily operations, including extracurricular activities and special education/early childhood transportation.
• Communicate with parents, drivers, and aides regarding issues and concerns.
• Help ensure all driver files and required training are documented and up-to-date.
• May cover school bus routes or assist with vehicle cleaning (internally & externally) as needed.
• Perform other duties as assigned to ensure the terminal runs efficiently.

Requirements / Qualifications:

• Ability to schedule and prioritize work effectively.
• Proficiency with phones, two-way radios, computers, Google Drive, and internet-based tools.
• Possess or be able to obtain a valid Minnesota Commercial Driver’s License (CDL) with Passenger, School Bus, and Air Brake endorsements within 90 days of employment
• Strong written, verbal, and customer service communication skills.
• Problem-solving skills and ability to work in a fast-paced environment.
• Proficiency in reading, writing, grammar, and mathematics.
• Ability to develop and maintain effective working relationships at all levels.
• Self-starter with strong organizational and multitasking skills.
• Ability to exercise confidentiality, tact, diplomacy, and independent judgment.

Why You’ll Love This Role:

• Dynamic, fast-paced environment with a variety of tasks.
• Opportunity to work closely with drivers and school districts.
• Chance to grow professionally while obtaining a CDL with S and P endorsements.