Office Coordinator

Circle of Life Home Care and Soaring Eagles Home Care; Rosebud (SD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

401K

Mileage reimbursement

Flexible schedules

Vision

Year-end bonus

Job summary

Circle of Life is a leading home care agency serving multiple states and is growing its Rosebud team. We are seeking an Office Coordinator to be the welcoming first contact for employees and clients, manage calls, schedule appointments, verify insurance, and support both administrative and clinical staff.

The role involves data entry into our EMR and other software, coordinating with referral sources, and ensuring smooth daily operations in a compassionate home-care environment in Rosebud, SD.

Qualifications

• Comfortable training small groups and engaging participants.
• Able to think quickly, problem solve, and make calls to agencies/referral sources/clinics.

Responsibilities

• Be the first point of contact for employees, patients, and visitors.
• Answer incoming calls to the office, greet visitors, and answer general questions.
• Schedule patients for appointments and perform appointment reminder calls.
• Insurance verification.
• Provide support to administrative and clinical staff.
• Data entry into EMR and other software applications.

Skills

Customer service

Phone handling

Scheduling

Data entry

Communication

Tools

EMR

Job description

Circle of Life is a leading home care agency serving 6 states. We provide services for seniors, children, and people with disabilities, and our mission is to “honor those we serve.” We take pride in the responsibility we have caring for our clients so that they can stay independent in their own homes and communities because we believe that home is the safest place to be. Circle of Life is growing and we’re looking for an Office Coordinator to join our Rosebud team.

Good For Employees

Circle of Life’s focus is creating a workplace where respect, appreciation and teamwork are the shared experiences of our team. We do good for our employees by collaborating on scheduling, a focus on wellbeing, a client-first directive, respecting and valuing every team member, having fun and top industry compensation and benefits.

Good Deeds

We also do good in our work. Our team of office and field staff care about each other and the clients we serve. We help one another. We care and provide for a wide range of patients with a focus on serving the underserved.

Position Duties Include:

• Be the first point of contact for employees, patients, and visitors.
• Answer incoming calls to the office, greet visitors, and answer general questions from patients and staff.
• Schedule patients for appointments and perform appointment reminder calls.
• Insurance verification
• Provide support to administrative and clinical staff on a regular basis.
• Data entry into our electronic medical record (EMR) and other software applications.

Qualifications

Qualified applicants will be comfortable training small groups of people while keeping them engaged. Applicants should have the ability to think quickly, problem solve, and comfortable making phone calls to other agencies, referral sources, and clinics.

How Good?

• Positively change the lives of individuals and families in our communities.
• Serve the underserved providing access to care for those who have been traditionally overlooked by the health care system.
• Support a talented team and be a part of a team that supports each other.

Benefits Include

• Medical, Dental, 401K, Mileage, Flexible Schedules, Vision, Year-End Bonus