Office Coordinator

Service Corporation International; Richmond (VA); On-site; USD 57,859,000 - 67,502,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible Spending Accounts

Health Savings Account with Company‑K

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary AD&D Insurance

Dependent Life Insurance

SCI 401(k) Retirement Savings Plan

Employee Assistance Program

Job summary

Cremation Society of Virginia is hiring an Office Coordinator to support multiple teams with daily administrative tasks in our Richmond, VA office. You will process and validate contracts, provide outstanding customer service, greet visitors, and route calls while maintaining accurate records.

The role requires 3-5 years of experience, a high school diploma or equivalent, and proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent.
• 3-5 years of administrative or related experience.
• Notary license preferred but not required.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently or with a team.
• Strong written and verbal communication skills.
• Attention to detail and accuracy in processing contracts and records.

Responsibilities

• Support the sales team by processing and validating contractual agreements to ensure accuracy.
• Provide exceptional customer service and respond to inquiries and updates.
• Greet and assist visitors and direct phone calls.
• Produce and maintain same day checks, trust claims, and reconcile bank records.
• Operate office equipment and manage CRM data entry.
• Use SOX compliance software to reconcile daily, weekly, and monthly reports.

Skills

Microsoft Office

Time management

Organizational skills

Written and verbal communications

Customer service

Notary (preferred)

Education

High school diploma or equivalent

Tools

CRM system

SOX compliance software

Job description

Our associates celebrate lives. We celebrate our associates.Work/ Life balance is as important to us as it is to you! We believe it is possible for our team members to be productive and enjoy a life outside of work!Cremation Society of Virginia is the largest provider of affordable cremation services in the nation. Over the past 40 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity and respect. We provide our team members a Work/Life Balance unique for our industry.We are currently looking for an Office Coordinator responsible for supporting multiple teams with various administrative tasks. The person in this role will be a fundamental part of ensuring that our office operations run smoothly and successfully every day.Why work for Cremation Society of Virginia? We are the largest provider of cremation and pre-arrangement services in the industry. In additional to Work/Life Balance, some rewarding benefits we provide include:A generous compensation packageCompetitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.)401(k) with company matchPaid Time Off (Vacation, Sick, Holiday and Personal time)Job-related training, tuition reimbursement, and career path developmentCompany discounts, and moreWho should apply? If you are committed to teamwork, respect, trust, communication and accountability we would love to have you join our growing team today! Some essential duties, responsibilities and requirements for the Office Coordinator role include:Support the sales team by processing and validating contractual agreements to ensure accuracyProvide exceptional customer service support by handling customer inquiries, questions, and updatesGreet and assist visitors as they arrive at the officeAnswer and direct phone calls to the appropriate party along with taking and delivering messages accuratelyProduce and maintain same day checks, trust claims, and the reconciliation of bank records.Operate office equipment such as photocopiers, printers, fax machines, etc.Input statistical information into a CRM system and other databasesUse of SOX compliance software to reconcile daily, weekly, and monthly reportsRequirements:Proficient in Microsoft Office Suite (Word, Excel, Outlook)Time management and organizational skillsMust have the ability to work independently or with a teamConvey information clearly and concisely in written and spoken communicationCapable of setting and meeting priorities and deadlines.General clerical tasks, accounts payable, data entry, etc.Ability to maintain composure in a fast-paced office settingNotary license preferred but not requiredHigh school diploma or Equivalent3- 5 years of administrative or related experienceWhat are you waiting for? If this describes you, apply today and find your “Why” in a rewarding career with Cremation Society of Virginia!Compensation:Salary: $22/hr.Benefits:Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance ProgramPostal Code: 23294Category (Portal Searching): Administration and ClericalJob Location: US-VA - Richmond