Office Coordinator

The Family Medical Group Enterprises LLC; Miami (FL); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Vision Insurance

Employee Discount

Job summary

Family Medical Group in Miami, FL is seeking an Office Coordinator/Front Desk Receptionist to greet patients, schedule appointments, and manage front desk operations with strict HIPAA compliance.

The ideal candidate is bilingual in English and Spanish, detail-oriented, and proficient with Microsoft Office; experience with ChiroTouch/EHR is a plus. This full-time role requires in-person work and a commitment to patient care.

Qualifications

• Bilingual in English and Spanish required.
• 2 years of customer service experience required.
• Experience in healthcare front desk or medical office is preferred.
• Proficiency with Microsoft Office and basic office software required.

Responsibilities

• Greet and assist patients in a courteous and professional manner.
• Schedule appointments and maintain accurate records.
• Handle patient documentation in HIPAA-compliant manner.
• Verify insurance information with precision.
• Facilitate patient follow-ups and scheduling services.
• Collect payments and manage financial transactions.
• Maintain a clean and organized reception area.
• Respond to patient inquiries and concerns promptly.
• Contribute to a positive team environment by completing tasks.
• Proficiency with ChiroTouch and EHR systems is a plus.

Skills

Bilingual English/Spanish

Detail-oriented

Excellent communication

Organizational skills

Problem-solving

Adaptability

Team-oriented

Reliability

Education

High school diploma

Tools

ChiroTouch

E-Clinical Works

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Miami, FL, US

Salary Range: $18.00 To $20.00 Hourly

Join Our Team as an Office Coordinator at Family Medical Group!

Are you a proactive, detail-oriented professional with a passion for patient care and front desk operations? Family Medical Group, a leading healthcare group in South FL, is seeking a skilled and enthusiastic Office Coordinator to join our team. If you have experience in primary medicine, ortho, or pain management, we want to hear from you!

Position: Office Coordinator / Front Desk Receptionist

Job Type: Full-Time

Salary:$18.00 - $20.00 per hour, based on experience

Why Join Us? At Family Medical Group, we value our employees and offer a supportive environment that encourages professional growth. You’ll play a pivotal role in ensuring our office runs smoothly, and your contributions will directly impact the patient experience.

What You’ll Do: Office Coordinator Responsibilities:

• Greet and assist patients in a courteous and professional manner.
• Schedule appointments efficiently and maintain accurate appointment records.
• Handle patient documentation while adhering to HIPAA protocols.
• Verify insurance information with precision.
• Facilitate patient follow-ups and scheduling services.
• Collect payments and manage financial transactions.
• Maintain a clean and organized reception area.
• Respond to patient inquiries and concerns promptly and professionally.
• Contribute to a positive team environment by completing relevant tasks.
• Proficiency in ChiroTouch and E-Clinical Works EHR systems is a plus.
• Bilingual skills in English and Spanish are required.

What We’re Looking For:

• Bilingual: Must be fluent in both English and Spanish.
• Detail-Oriented: Excel at managing details meticulously, ensuring accurate scheduling and data entry.
• Excellent Communication Skills: Proficient in both verbal and written communication.
• Organizational Skills: Thrive in a structured environment, managing multiple tasks without errors.
• Problem-Solving Abilities: Resourceful and efficient at resolving conflicts.
• Adaptability: Ready to take on new challenges and adapt to changes in workflow.
• Empathy and Interpersonal Skills: Connect with patients, understanding their needs while maintaining professionalism.
• Team-Oriented: Work well in a collaborative environment and contribute positively to the team dynamic.
• Reliability and Punctuality: Dependable in maintaining scheduled hours and meeting deadlines.
• Tech-Savvy: Comfortable using scheduling software and other computer systems.
• Customer Service Orientation: Focused on providing exceptional service to patients and staff alike.

Benefits We Offer

• Employee Discount
• Health Insurance
• Paid Time Off
• Vision Insurance

Schedule:

• 8-hour shift
• Day shift
• Monday to Friday
• Possible Weekends, rotating every other

Experience:

• Customer Service: 2 years (Required)
• Healthcare: 2 years (Preferred)
• Microsoft Office: 2 years (Required)
• Administrative Experience: 2 years (Required)

Application Question:

• Do you have your own reliable transportation?
• Are you will to travel to other locations if needed to assist with coverage?

Education:

• High school or equivalent (Required)

Language Requirements:

• Spanish (Required)

Work Location: In-person

We celebrate diversity and are committed to creating an inclusive environment for all employees