Office coordinator

Merry Maids Limited Partnership; Gladstone (MO); On-site; USD 70,000 - 95,000; Full time

Job summary

Merry Maids Limited Partnership is seeking a Branch Manager for the Gladstone, MO market to direct all branch activities and uphold our exceptional service standards and brand reputation. You will lead a team, drive sales, manage the budget, and ensure safety and compliance across the branch.

In this role you will recruit and develop staff, implement strategic initiatives, monitor performance, and collaborate with leadership to meet aggressive goals while ensuring top-tier customer satisfaction

Qualifications

• BS/BA related discipline or equivalent experience preferred
• Associate degree or equivalent from two year college or technical school: or six months to one year related experience and/or training
• 3-5 years of business management experience preferred
• P & L and asset management and experience in sales management strongly preferred
• Experience setting and surpassing aggressive sales, service, and profit goals
• Job requires travel as necessary for training purposes

Responsibilities

• Build and lead teams, and deliver superior customer service.
• Recruit, interview, and hire the branch sales, service, and office staff.
• Ensure that all branch personnel perform their job duties in a safe manner and that they take all reasonable precautions to avoid work related accidents.
• Hold regular and frequent safety discussions and meetings to continually reinforce the safety message.
• Directs the development and implementation of all sales/marketing strategies utilized by the branch.
• Oversees branch office functions including phone service standards, clerical services, and collections.
• Prepares annual budget and monthly projections.
• Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy.

Skills

Management skills

Business practices understanding

Education

BS/BA related discipline

Associate degree or equivalent

Job description

Position Overview

Direct the overall activities of the branch to continually serve the customers within our target market in an extraordinary manner so that our brand name and reputation will flourish. Works in a Branch with up to $1 Million in Revenue

Responsibilities

1. Build and lead teams, and deliver superior customer service.
2. Recruit, interview, and hire the branch sales, service, and office staff.
3. Ensure that all branch personnel perform their job duties in a safe manner and that they take all reasonable precautions to avoid work related accidents.
4. Hold regular and frequent safety discussions and meetings to continually reinforce the safety message.
5. Directs the development and implementation of all sales/marketing strategies utilized by the branch.
6. Oversees branch office functions including phone service standards, clerical services, and collections.
7. Prepares annual budget and monthly projections.
8. Evaluates performance, makes salary recommendations, and administers disciplinary actions consistent with company policy.

Education and Experience Requirements

• BS/BA related discipline or equivalent experience preferred
• Associate degree or equivalent from two year college or technical school: or six months to one year related experience and/or training
• 3-5 years of business management experience preferred
• P & L and asset management and experience in sales management strongly preferred
• Experience setting and surpassing aggressive sales, service, and profit goals
• Job requires travel as necessary for training purposes

Knowledge, Skills and Abilities

• Possess and applies knowledge of management skills in the completion of ongoing tasks and project.
• Demonstrates knowledge of organizations business practices, issues faced, and problem resolution