Office Coordinator

Risen Medical, LLC; Bend (OR); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Healthcare insurance

Vision insurance

Dental insurance

401(k) with company match

Paid time off

Job summary

Risen Medical, LLC in Bend, Oregon is seeking an Office Coordinator to join our team. You will be the first point of contact for patients and providers, greet visitors, answer calls, and support daily office operations while coordinating patient scheduling and inventory control.

The role requires strong organizational skills, proficiency with EMR (NikoHealth) and Paylocity, and experience in a medical office.

Qualifications

• Experience in a fast-paced medical office or front desk
• Proficient with video conferencing tools
• Strong MS Office and Google Workspace skills
• Minimum 24 months in medical front desk role
• Associate degree or higher preferred
• Confidentiality and HIPAA compliance experience

Responsibilities

• Greet patients and providers professionally
• Answer calls, emails, and inquiries
• Schedule patient appointments and coordinate with providers
• Enter referrals and maintain EMR records
• Process orders, track inventory, and manage supplies
• Prepare reports and documentation
• Coordinate shipping/receiving and office equipment maintenance
• Support compliance with company policies and standards

Skills

Multitasking

Excellent communication

Customer service

HIPAA compliance

Organizational skills

Education

Associate degree or higher

Vocational schooling preferred

Tools

EMR NikoHealth

Paylocity

Microsoft Office

Google Workspace

Job description

We are seeking an Office Coordinator to join our Bend, Oregon team. This role is the first point of contact for patients and providers, ensuring a welcoming experience while supporting daily office operations. Organizational skills and managing product inventory are components for success in this role.

Position Overview

The Office Coordinator plays a key role in greeting patients, answering calls, and supporting administrative processes. In addition to front-desk responsibilities, this position schedules patients, tracks inventory, processes orders, and performs other clerical duties that keep the office running smoothly.

Key Responsibilities

• Greet patients, visitors, and providers in a professional, friendly manner.
• Answer and direct phone calls, emails, and inquiries.
• Schedule patient appointments and coordinate with providers.
• Enter patient referrals and maintain accurate records in our Electronic Medical Records - EMR system (NikoHealth).
• Performs order processing, inventory tracking, and completes supply requisitions.
• Prepare correspondence, reports, and documentation as needed.
• Support compliance with company policies and healthcare standards.
• Coordinate shipping/receiving activities and office supply organization.
• Arrange for office equipment maintenance or repairs as needed.

Technology

• EMR Software (NikoHealth). Training will be provided
• Paylocity payroll/time tracking software. Training will be provided

Qualifications

• Demonstrated experience in a fast-paced office environmentwith strong attention to detail and the ability to effectively multitask.
• Competency with video conferencing (Google Meets, Microsoft Teams, Zoom)
• Competency with Microsoft Office & Google Workspace (Docs, Sheets, Drive, Outlook). Word document and excel software proficiency is a requirement.
• Previous minimum experience of 24 months in a medical office, receptionist, or front desk role preferred.
• An associate's degree or higher, or Vocation Schooling preferred
• Demonstrated strong organizational, problem solving and communication skills.
• Proven professional and welcoming demeanor with patients and providers.
• Ability to manage multiple tasks while maintaining attention to detail.
• Comfortable with computers. A minimum of 2 years working with computers in a work setting- data entry, organization, being able to navigate operating system
• Comfortable with Electronic Medical Records System. With the right candidate this can be trained. We would prefer someone that has a (EMR) background of 1+ years and the ability to operate efficiently within an EMR.
• Successful candidate will be expected to always maintain the confidentiality of patient information, in compliance with all appropriate regulations including but not limited to HIPAA

Compensation & Benefits

• Competitive pay at $25-$27 depending on experience.
• Healthcare, vision, and dental insurance (full-time employees)
• 401(k) with company match after 1 year of employment
• Paid time off and holidays
• A supportive, patient-first work environment
• Opportunity to grow with a fast-expanding medical device company