Office Concierge & Customer Support

Bering Straits Native Corporation (BSNC); Anchorage (AK); On-site; USD 36,000 - 48,000; Full time

Job summary

Arcticom, LLC seeks a Customer Service Representative in Anchorage, AK. The role involves greeting visitors, handling phones, routing inquiries, and supporting general office functions.

Requirements include a high school diploma and 1+ years in customer service or admin support. Proficiency with Microsoft Office and ability to pass a background check are expected. Some light mail/packaging duties and office upkeep are included.

Qualifications

• Education: High school diploma or equivalent.
• 1+ years in customer service, reception, or admin support preferred.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel) and standard office equipment.
• Ability to pass a background check.

Responsibilities

• Greet and assist walk-in customers in a professional and timely manner; direct visitors to staff.
• Answer, screen, and route incoming calls; take messages and ensure follow-up.
• Receive, sort, and distribute mail and packages; coordinate with carriers.
• Maintain cleanliness and organization of the office space, lobby, and common areas.
• Perform administrative tasks including data entry, filing, document prep, and scheduling support.
• Assist with scheduling appointments and coordinating visitor access when required.

Skills

Customer service

Communication

Microsoft Office

Attention to detail

Multitasking

Education

High school diploma

Tools

Office equipment

Job description

Arcticom, LLC seeks a Customer Service Representative in Anchorage, AK. The role involves greeting visitors, handling phones, routing inquiries, and supporting general office functions.

Requirements include a high school diploma and 1+ years in customer service or admin support. Proficiency with Microsoft Office and ability to pass a background check are expected. Some light mail/packaging duties and office upkeep are included.