Office Clerk PT

Lowes Foods, LLC; Winterville (NC); On-site; USD 17,000 - 25,000; Full time

Job summary

Lowes Foods, LLC is seeking a cashier supervisor to ensure fast, friendly checkout and accurate cash handling. You will oversee cashier activities, process invoices, manage deposits, and support front-end operations to maintain high guest satisfaction.

The role emphasizes strong guest service, teamwork, and adherence to store policies, with responsibilities spanning cash office tasks and supervisor duties on the front end.

Qualifications

• Friendly, approachable demeanor with guests and team members.
• Ability to work well in a team and supervise others.
• Proficient cash handling and basic arithmetic skills.
• Strong guest service focus and communication abilities.
• Attention to detail in transactions and records.
• Basic math and numerical accuracy for tills.
• Ability to stand long hours and perform physical tasks.
• Read and interpret store directions and policies.

Responsibilities

• Oversee sales-related assets and ensure fast, pleasant checkout.
• Prepare weekly cash reports and accompanying documentation.
• Process invoices, transfers, and beer/wine payments.
• Maintain bank deposits and cashier support activities.
• Ensure accuracy of daily cash counts and front-end schedules.
• Support guest orders and No Noticeable Wait policy adherence.
• Execute tasks assigned by management to maintain cash office security.

Skills

Friendly demeanor

Team collaboration

Cash handling

Guest service orientation

Attention to detail

Math proficiency

Stand for long periods

Reading/comprehension

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. Sales, Cash and Invoice Accounting
   • Prepare weekly cash report and accompanying documentation.
   • Maintain sales related information.
   • Process invoices and transfers as assigned.
   • Process beer/wine payments.
2. Cash Related Activities
   • Prepare bank deposits according to policy.
   • Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • Handle payroll check approval/cashing according to company policy.
   • Ensure that an accurate daily cash count is completed.
   • Process guest needs such as money orders, stamps, lottery tickets, etc.
   • Process returned checks according to policy.
3. Cash Office Security
   • Ensure the security of the cash office and store funds.
   • Maintain accountability standards of cashier tills.
   • Maintain supplies needed for front end and cash office.
4. Cashier/Guest Service Clerk Performance Reports
   • Monitor and analyze the Operator Activity Report.
   • Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.

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