Office Clerk PT

Lowes Foods; Garner (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Lowes Foods in Garner, NC is seeking a supervisor to oversee guest checkout and deliver fast, friendly service. You will ensure cash handling accuracy, manage front-end staff, and maintain security and daily reports. The role emphasizes adherence to Guest Service Standards and efficient processing of orders.

Candidates should be reliable, able to lift 25 lbs, and comfortable working with computers across front-end operations.

Qualifications

• Friendly, outgoing personality and ability to work well with others.
• Strong math, reading, and communication skills.
• Experience with front-end operations and cash handling preferred.
• Willingness to supervise and train team members.

Responsibilities

• Oversee sales, cash and invoice accounting duties.
• Prepare weekly cash report and documentation.
• Ensure accuracy of daily cash counts and security of cash office.
• Monitor cashier performance and front-end schedules.
• Process guest orders to support No Noticeable Wait.
• Perform other duties as assigned by management.

Skills

Friendly personality

Teamwork

Mathematical aptitude

Front-end operations

Communication

Leadership potential

Guest service skills

Attention to detail

Standing for long periods

Reading directions

Cash handling

Computer proficiency

Tools

POS systems

Cash register software

Computer literacy

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods' Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. 1. Sales, Cash and Invoice Accounting
   • a. Prepare weekly cash report and accompanying documentation.
   • b. Maintain sales related information.
   • c. Process invoices and transfers as assigned.
   • d. Process beer/wine payments.
2. 2. Cash Related Activities
   • a. Prepare bank deposits according to policy.
   • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • c. Handle payroll check approval/cashing according to company policy.
   • d. Ensure that an accurate daily cash count is completed.
   • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
   • f. Process returned checks according to policy.
3. 3. Cash Office Security
   • a. Ensure the security of the cash office and store funds.
   • b. Maintain accountability standards of cashier tills.
   • c. Maintain supplies needed for front end and cash office.
4. 4. Cashier/Guest Service Clerk Performance Reports
   • a. Monitor and analyze the Operator Activity Report.
   • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. 6. Perform all other duties as assigned by management.

Qualifications

• 1. Friendly, outgoing personality.
• 2. Ability to work well with others.
• 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• 4. Ability to read and understand information and direction.
• 5. Knowledge of front end operations.
• 6. Ability to supervise people including training and development.
• 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• 8. Effective communication and guest service skills.
• 9. Must be at least 18 years old.
• 10. Ability to stand for extended periods of time.
• 11. Demonstrate successful use of math skills.
• 12. Ability to work well with computers.

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