Office Clerk

Talentify; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Lowe's Foods is seeking a front-end supervisor to ensure fast, friendly checkout and adherence to guest service standards. You will manage cash-related functions, deposits, and cashier tills while maintaining store security and accuracy.

The role requires leadership, math accuracy, and strong computer skills to handle payments, reports, and front-end operations efficiently.

Qualifications

• Friendly, outgoing personality.
• Ability to supervise people including training and development.
• Must be at least 18 years old.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Ability to stand for extended periods.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsibilities

• Supervise front-end operations and guest service standards.
• Prepare weekly cash reports and deposits.
• Process invoices and transfers as assigned.
• Ensure cash office security and accountability for store funds.
• Maintain cashier tills and daily cash counts.
• Monitor front-end staffing to ensure guest service levels.
• Assist guests with orders to minimize wait times and maintain No Noticeable Wait policy.
• Perform other duties as assigned by management.

Skills

Front end operations

People supervision

Math skills

Computer literacy

Guest service skills

Communication

Tools

POS system

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. 1. Sales, Cash and Invoice Accounting
   • a. Prepare weekly cash report and accompanying documentation.
   • b. Maintain sales related information.
   • c. Process invoices and transfers as assigned.
   • d. Process beer/wine payments.
2. 2. Cash Related Activities
   • a. Prepare bank deposits according to policy.
   • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • c. Handle payroll check approval/cashing according to company policy.
   • d. Ensure that an accurate daily cash count is completed.
   • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
   • f. Process returned checks according to policy.
3. 3. Cash Office Security
   • a. Ensure the security of the cash office and store funds.
   • b. Maintain accountability standards of cashier tills.
   • c. Maintain supplies needed for front end and cash office.
4. 4. Cashier/Guest Service Clerk Performance Reports
   • a. Monitor and analyze the Operator Activity Report.
   • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. 6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.

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