Office Clerk PT

Lowes Foods; Chapel Hill (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

Lowes Foods in Chapel Hill, NC is seeking a Front End Supervisor to supervise and provide every guest with the fastest and most pleasant checkout experience by consistently applying our Guest Service Standards. You will perform all functions related to sales and front-end assets.

You will oversee cash handling, balance daily cash, process invoices, monitor cashier performance, and ensure security of the cash office while maintaining schedules and guest-focused service.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsibilities

• Supervise cash handling and guest service to ensure fast checkout.
• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information and process invoices and transfers.
• Process beer and wine payments.
• Ensure security of the cash office and cashier tills.
• Monitor reports and perform cashier till audits and accuracy checks.
• Maintain daily front-end schedule to support service levels.
• Process guest orders to uphold No Noticeable Wait policy.
• Perform other duties as assigned by management.

Skills

Friendly personality

Team collaboration

Lifting and handling

Reading and comprehension

Front end operations

Supervisory skills

Multi-task learning

Communication

Age 18+

Stamina

Numerical skills

Computers proficiency

Tools

POS systems

Cash register operations

Retail software

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods' Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. Sales, Cash and Invoice Accounting
   • a. Prepare weekly cash report and accompanying documentation.
   • b. Maintain sales related information.
   • c. Process invoices and transfers as assigned.
   • d. Process beer/wine payments.
2. Cash Related Activities
   • a. Prepare bank deposits according to policy.
   • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • c. Handle payroll check approval/cashing according to company policy.
   • d. Ensure that an accurate daily cash count is completed.
   • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
   • f. Process returned checks according to policy.
3. Cash Office Security
   • a. Ensure the security of the cash office and store funds.
   • b. Maintain accountability standards of cashier tills.
   • c. Maintain supplies needed for front end and cash office.
4. Cashier/Guest Service Clerk Performance Reports
   • a. Monitor and analyze the Operator Activity Report.
   • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.