Office Clerk PT

Lowes Foods, LLC; Georgia; Vor Ort; USD 19.000 - 29.000; Vollzeit

Zusammenfassung

Lowes Foods, LLC seeks a dedicated Guest Service Supervisor to oversee checkout operations and ensure fast, friendly service at every encounter. You will supervise front-end staff and uphold the company’s Guest Service Standards.

The role emphasizes accurate cash handling, daily reconciliations, and attention to detail. Team orientation and ability to train others are essential; proficiency with store computer systems is expected.

Qualifikationen

• Friendly, outgoing personality.
• Ability to work well with others.
• Effective communication and guest service skills.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to read and understand information and direction.
• Ability to work well with computers.

Aufgaben

• Sales, Cash and Invoice Accounting: Prepare weekly cash report and accompanying documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.

Kenntnisse

Friendly personality

Teamwork

Guest service skills

Multi-tasking

Front end operations

Supervisory ability

Math skills

Reading directions

Computers

Communication

Jobbeschreibung

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. Sales, Cash and Invoice Accounting
   • Prepare weekly cash report and accompanying documentation.
   • Maintain sales related information.
   • Process invoices and transfers as assigned.
   • Process beer/wine payments.
2. Cash Related Activities
   • Prepare bank deposits according to policy.
   • Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • Handle payroll check approval/cashing according to company policy.
   • Ensure that an accurate daily cash count is completed.
   • Process guest needs such as money orders, stamps, lottery tickets, etc.
   • Process returned checks according to policy.
3. Cash Office Security
   • Ensure the security of the cash office and store funds.
   • Maintain accountability standards of cashier tills.
   • Maintain supplies needed for front end and cash office.
4. Cashier/Guest Service Clerk Performance Reports
   • Monitor and analyze the Operator Activity Report.
   • Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.

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