Office Clerk PT

Lowes Foods; Lewisville (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

Lowes Foods is seeking a Front End Supervisor in North Carolina to ensure the fastest and friendliest checkout experience. You will supervise front-end operations, manage cash handling, and uphold guest service standards while supporting the No Noticeable Wait policy.

Ideal candidates have supervisory experience, strong math skills, and the ability to train staff and work well with others to maintain accuracy and efficiency on busy days.

Qualifications

• Experience supervising front-end staff and ensuring customer satisfaction.
• Proficient cash handling and daily cash reconciliation.
• Strong communication and guest service skills required.

Responsibilities

• Sales, Cash and Invoice Accounting
• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information and process invoices.
• Process beer/wine payments and other guest requests.
• Cash Office Security and daily cash counts.
• Maintain front end and cash office supplies.
• Oversee cashier performance reports and audits.
• Ensure No Noticeable Wait goals are met on the floor.

Skills

Front-end supervision

Cash handling

Guest service

Team leadership

Math & accuracy

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

• Sales, Cash and Invoice Accounting
• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.
• Cash Related Activities
• Prepare bank deposits according to policy.
• Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
• Handle payroll check approval/cashing according to company policy.
• Ensure that an accurate daily cash count is completed.
• Process guest needs such as money orders, stamps, lottery tickets, etc.
• Process returned checks according to policy.
• Cash Office Security
• Ensure the security of the cash office and store funds.
• Maintain accountability standards of cashier tills.
• Maintain supplies needed for front end and cash office.
• Cashier/Guest Service Clerk Performance Reports
• Monitor and analyze the Operator Activity Report.
• Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
• Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• Perform all other duties as assigned by management.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.