Office Clerk PT

Lowes Foods; Jacksonville (FL); Presencial; USD 21.000 - 23.000; Jornada completa

Descripción de la vacante

Lowes Foods in Jacksonville, FL seeks a Guest Service Supervisor to oversee checkout operations and ensure the fastest, most pleasant guest experience through consistent application of Guest Service Standards. You will supervise cash, invoices, and front-end assets.

Responsibilities include cash handling, daily deposits, payroll support, bank processes, and maintaining security of the cash office. You will monitor tills, audits, and guest orders to uphold No Noticeable Wait policy and assist

Formación

• Friendly, outgoing personality.
• Ability to work with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to stand for extended periods.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsabilidades

• Oversee sales, cash and invoice accounting.
• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.
• Prepare bank deposits according to policy.
• Handle payroll check approval/cashing according to policy.
• Ensure accurate daily cash count.
• Process guest needs such as money orders, stamps, lottery tickets, etc.
• Process returned checks according to policy.
• Maintain security of the cash office and store funds.
• Maintain cashier tills accountability standards.
• Monitor Operator Activity Report and perform audits as required.
• Maintain daily front-end schedule to ensure guest service levels.
• Process guest orders to follow No Noticeable Wait policy.

Conocimientos

Friendly

Cash handling

Front-end ops

Supervision

Math skills

POS systems

Herramientas

POS systems

Descripción del empleo

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. Sales, Cash and Invoice Accounting
   1. Prepare weekly cash report and accompanying documentation.
   2. Maintain sales related information.
   3. Process invoices and transfers as assigned.
   4. Process beer/wine payments.
2. Cash Related Activities
   1. Prepare bank deposits according to policy.
   2. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   3. Handle payroll check approval/cashing according to company policy.
   4. Ensure that an accurate daily cash count is completed.
   5. Process guest needs such as money orders, stamps, lottery tickets, etc.
   6. Process returned checks according to policy.
3. Cash Office Security
   1. Ensure the security of the cash office and store funds.
   2. Maintain accountability standards of cashier tills.
   3. Maintain supplies needed for front end and cash office.
4. Cashier/Guest Service Clerk Performance Reports
   1. Monitor and analyze the Operator Activity Report.
   2. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   3. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.

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