Office Clerk PT

Lowes Foods, Llc.; Sanford (NC); In loco; USD 26.000 - 38.000; Tempo pieno

Descrizione del lavoro

Lowes Foods in Sanford, NC is seeking a Guest Service Supervisor to oversee the fastest and most pleasant checkout experiences by consistently executing our Guest Service Standards and by performing all functions related to sales assets.

In this role you will supervise cash-related activities, prepare deposits and weekly cash reports, process invoices and payments, maintain cashier tills and front-end schedules, and monitor guest service levels while handling occasional training and development

Competenze

• Friendly, outgoing personality and ability to work with others.
• Capable of lifting 25 lbs occasionally and 15 lbs continuously.
• Ability to read and understand information and direction.
• Knowledge of front-end operations.
• Experience supervising people including training and development.
• Strong communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods.
• Good math skills and comfortable using computers.
• Ability to learn multiple tasks and handle technical requirements.

Mansioni

• Supervise and provide fast, pleasant checkout experience according to Guest Service Standards.
• Perform all functions related to sales related assets.
• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information.
• Process invoices and transfers.
• Process beer/wine payments.
• Prepare bank deposits according to policy.
• Handle cashier activities and payroll-related processes.
• Ensure accurate daily cash count is completed.
• Process guest needs (money orders, stamps, lottery, etc.).
• Process returned checks according to policy.
• Ensure security of cash office and store funds.
• Maintain cashier tills accountability and supplies.
• Monitor and analyze Operator Activity Reports and perform till audits.
• Maintain daily front-end schedule to ensure guest service level.

Conoscenze

Friendly personality

Teamwork

Lifting 25 lbs

Reading & comprehension

Front-end operations

Supervision & training

Multitasking

Guest service

18+ years old

Standing for long periods

Math skills

Computers

Strumenti

Computers

Descrizione del lavoro

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods' Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

• 1. Sales, Cash and Invoice Accounting
  • Prepare weekly cash report and accompanying documentation.
  • Maintain sales related information.
  • Process invoices and transfers as assigned.
  • Process beer/wine payments.
• 2. Cash Related Activities
  • Prepare bank deposits according to policy.
  • Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
  • Handle payroll check approval/cashing according to company policy.
  • Ensure that an accurate daily cash count is completed.
  • Process guest needs such as money orders, stamps, lottery tickets, etc.
  • Process returned checks according to policy.
• 3. Cash Office Security
  • Ensure the security of the cash office and store funds.
  • Maintain accountability standards of cashier tills.
  • Maintain supplies needed for front end and cash office.
• 4. Cashier/Guest Service Clerk Performance Reports
  • Monitor and analyze the Operator Activity Report.
  • Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
  • Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• 6. Perform all other duties as assigned by management.

Qualifications

• 1. Friendly, outgoing personality.
• 2. Ability to work well with others.
• 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• 4. Ability to read and understand information and direction.
• 5. Knowledge of front end operations.
• 6. Ability to supervise people including training and development.
• 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• 8. Effective communication and guest service skills.
• 9. Must be at least 18 years old.
• 10. Ability to stand for extended periods of time.
• 11. Demonstrate successful use of math skills.
• 12. Ability to work well with computers.