Office Clerk FT

Lowes Foods, Llc.; North Carolina; Presencial; USD 17.000 - 21.000; Jornada completa

Descripción de la vacante

Lowes Foods is seeking a dedicated Cashier/Guest Service Clerk to supervise the checkout area and provide our guests with fast, friendly service. You will handle cash-related tasks, maintain front-end operations, and support management in daily store functions.

The role requires strong math, communication and customer service skills, with the ability to lift up to 25 lbs, stand for long periods, and supervise team members as needed. 18+ and computer literacy are essential.

Formación

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsabilidades

• Supervise checkout to ensure fast, pleasant guest service and consistent execution of standards.
• Prepare weekly cash report and documentation.
• Maintain sales information and process invoices and transfers.
• Manage cash office security and cashier tills responsibilities.
• Monitor and adjust daily front-end schedules to maintain service levels.
• Process guest orders and handle other duties as assigned by management.

Conocimientos

Friendly personality

Teamwork

Read and understand directions

Customer service

Effective communication

Supervision training

Willingness to learn multiple tasks

Math skills

Computer skills

Descripción del empleo

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. Sales, Cash and Invoice Accounting

a. Prepare weekly cash report and accompanying documentation.

b. Maintain sales related information.

c. Process invoices and transfers as assigned.

d. Process beer/wine payments.

2. Cash Related Activities

a. Prepare bank deposits according to policy.

b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)

c. Handle payroll check approval/cashing according to company policy.

d. Ensure that an accurate daily cash count is completed.

e. Process guest needs such as money orders, stamps, lottery tickets, etc.

f. Process returned checks according to policy.

3. Cash Office Security

a. Ensure the security of the cash office and store funds.

b. Maintain accountability standards of cashier tills.

c. Maintain supplies needed for front end and cash office.

4. Cashier/Guest Service Clerk Performance Reports

a. Monitor and analyze the Operator Activity Report.

b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.

c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.

5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.

6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.

4. Ability to read and understand information and direction.

5. Knowledge of front end operations.

6. Ability to supervise people including training and development.

7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

8. Effective communication and guest service skills.

9. Must be at least 18 years old.

10. Ability to stand for extended periods of time.

11. Demonstrate successful use of math skills.

12. Ability to work well with computers.

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