Office Clerk FT

Lowes Foods, LLC; Wendell (NC); On-site; USD 19,000 - 26,000; Full time

Job summary

Lowes Foods, LLC is seeking a front-end supervisor to oversee checkout operations and ensure the fastest, friendliest guest experience in our store. You will uphold Guest Service Standards and manage cash-related tasks with accuracy and integrity.

Responsibilities include supervising cashier teams, processing invoices, managing deposits, and ensuring cash office security while maintaining daily schedules and reporting. The role requires reliability and strong communication with store leadership.

Responsibilities

• Supervise guest checkout to ensure fastest, friendliest experience.
• Prepare weekly cash report and documentation.
• Maintain sales related information and process invoices/transfers.
• Process beer/wine payments.
• Prepare bank deposits and support cashier activities.
• Ensure accurate daily cash counts and guest money orders, stamps, lottery, etc.
• Secure cash office and maintain cashier tills accountability.
• Monitor Operator Activity Report and perform cash till audits.
• Maintain front-end schedule to ensure service level expectations.
• Process guest orders to uphold No Noticeable Wait policy.
• Perform other duties as assigned by management.

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

• 1. Sales, Cash and Invoice Accounting
  • a. Prepare weekly cash report and accompanying documentation.
  • b. Maintain sales related information.
  • c. Process invoices and transfers as assigned.
  • d. Process beer/wine payments.
• 2. Cash Related Activities
  • a. Prepare bank deposits according to policy.
  • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
  • c. Handle payroll check approval/cashing according to company policy.
  • d. Ensure that an accurate daily cash count is completed.
  • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
  • f. Process returned checks according to policy.
• 3. Cash Office Security
  • a. Ensure the security of the cash office and store funds.
  • b. Maintain accountability standards of cashier tills.
  • c. Maintain supplies needed for front end and cash office.
• 4. Cashier/Guest Service Clerk Performance Reports
  • a. Monitor and analyze the Operator Activity Report.
  • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
  • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• 6. Perform all other duties as assigned by management.

Qualifications

• 1. Friendly, outgoing personality.
• 2. Ability to work well with others.
• 3. Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• 4. Ability to read and understand information and direction.
• 5. Knowledge of bakery operations.
• 6. Ability to supervise people including training and development.
• 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• 8. Effective communication, guest service and selling skills.
• 9. Must be at least 18 years old.
• 10. Ability to bend, kneel and stand for extended periods of time.
• 11. Ability to effectively communicate with the Store Manager and Merchandiser.
• 12. Ability to work well with computers.

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