Office Clerk

Talentify; Hampstead (NC); On-site; USD 38,000 - 46,000; Full time

Job summary

Lowes Foods in Hampstead, NC seeks a Front-End Supervisor to supervise guest checkout and cash-related tasks. You will ensure fast, friendly service, accuracy in cash handling, and smooth daily front-end operation.

The role involves preparing cash reports, processing invoices, and supporting cashier operations, while maintaining security of the cash office and daily schedules.

Qualifications

• Friendly, outgoing personality and ability to work with others.
• Ability to supervise and train front-end staff.
• Proficient in basic math and using computer systems.
• Capable of lifting up to 25 lbs and standing for extended periods.
• Knowledge of front-end operations and cash handling procedures.
• Reliable, detail-oriented and able to learn multiple tasks quickly.

Responsibilities

• Supervise guest checkout to ensure fastest, pleasant experience.
• Prepare weekly cash reports and related documentation.
• Maintain sales information and process invoices/transfers.
• Process beer/wine payments and guest money orders, stamps, lottery.
• Prepare bank deposits and support cashier with verification tasks.
• Oversee payroll cashing and daily cash counts for accuracy.
• Ensure cash office security and cashier tills accountability.
• Monitor Operator Activity Report and perform till audits.
• Maintain daily front-end schedule for consistent guest service.
• Process guest orders to uphold No Noticeable Wait policy and other duties as assigned.

Skills

Friendly personality

Team player

Customer service

Payroll cash handling

Cashier supervision

Mathematical accuracy

Computers proficiency

Stand for long periods

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. Sales, Cash and Invoice Accounting
   • a. Prepare weekly cash report and accompanying documentation.
   • b. Maintain sales related information.
   • c. Process invoices and transfers as assigned.
   • d. Process beer/wine payments.
2. Cash Related Activities
   • a. Prepare bank deposits according to policy.
   • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • c. Handle payroll check approval/cashing according to company policy.
   • d. Ensure that an accurate daily cash count is completed.
   • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
   • f. Process returned checks according to policy.
3. Cash Office Security
   • a. Ensure the security of the cash office and store funds.
   • b. Maintain accountability standards of cashier tills.
   • c. Maintain supplies needed for front end and cash office.
4. Cashier/Guest Service Clerk Performance Reports
   • a. Monitor and analyze the Operator Activity Report.
   • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.

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