Office Clerk PT

Lowes Foods, LLC; North Carolina; On-site; USD 32,000 - 42,000; Full time

Job summary

Lowes Foods, LLC is hiring to supervise the guest service experience at the front end, ensuring fast, pleasant checkouts and adherence to cash handling standards. You will manage weekly cash reports, invoices, and transfers while supporting cashier operations, including beer/wine payments.

Responsibilities include bank deposits, cashier oversight, maintaining security of cash funds, and monitoring performance with daily front-end scheduling.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Good math skills and basic computer use.
• Knowledge of front-end operations and cashier tasks.
• Ability to supervise and train team members.
• Willingness to learn multiple tasks and technical requirements.

Responsibilities

• Supervise and provide fast, pleasant checkout experience per standards.
• Prepare weekly cash report and maintain sales information.
• Process invoices, transfers, and beer/wine payments.
• Prepare bank deposits and support cashier activities.
• Ensure security of cash office and tills.
• Monitor cashier reports and maintain front-end scheduling.

Skills

Friendly demeanor

Guest service

Team collaboration

Communication

Multitasking

Math skills

Computer literacy

Supervisory ability

Tools

POS software

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. 1. Sales, Cash and Invoice Accounting
   • a. Prepare weekly cash report and accompanying documentation.
   • b. Maintain sales related information.
   • c. Process invoices and transfers as assigned.
   • d. Process beer/wine payments.
2. 2. Cash Related Activities
   • a. Prepare bank deposits according to policy.
   • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • c. Handle payroll check approval/cashing according to company policy.
   • d. Ensure that an accurate daily cash count is completed.
   • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
   • f. Process returned checks according to policy.
3. 3. Cash Office Security
   • a. Ensure the security of the cash office and store funds.
   • b. Maintain accountability standards of cashier tills.
   • c. Maintain supplies needed for front end and cash office.
4. 4. Cashier/Guest Service Clerk Performance Reports
   • a. Monitor and analyze the Operator Activity Report.
   • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. 6. Perform all other duties as assigned by management.

Qualifications

1. 1. Friendly, outgoing personality.
2. 2. Ability to work well with others.
3. 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. 4. Ability to read and understand information and direction.
5. 5. Knowledge of front end operations.
6. 6. Ability to supervise people including training and development.
7. 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. 8. Effective communication and guest service skills.
9. 9. Must be at least 18 years old.
10. 10. Ability to stand for extended periods of time.
11. 11. Demonstrate successful use of math skills.
12. 12. Ability to work well with computers.