Office Clerk

Lowes Foods; Waxhaw (NC); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

Lowe's Foods is seeking a proactive Cashier/Guest Service Clerk to supervise front-end operations, ensure fast and friendly checkout, and uphold Guest Service Standards. The role includes cash handling, reporting, and supporting cashier teams.

The position emphasizes accuracy in cash handling, customer interaction, and the ability to manage multiple tasks in a busy retail environment at store level.

Competenze

• Friendly, outgoing personality.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to stand for extended periods of time.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Mansioni

• Supervise and provide guests with fast, pleasant checkout via Guest Service Standards.
• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.
• Prepare bank deposits according to policy.
• Oversee cashier-related activities and payroll check approval/cashing.
• Ensure accurate daily cash count.
• Handle guest needs such as money orders, stamps, lottery tickets, etc.
• Process returned checks according to policy.
• Ensure cash office security and accountability of cashier tills.
• Maintain supplies for front end and cash office.
• Monitor Operator Activity Report and perform till audits.
• Maintain daily front-end schedule to ensure guest service levels.
• Execute No Noticeable Wait policy.
• Perform other duties as assigned.

Conoscenze

Friendly personality

Teamwork

Lifting ability

Reading comprehension

Front end operations

Supervisory skills

Multitask learning

Communication skills

Age 18+

Standing for long periods

Math skills

Computer skills

Strumenti

POS system

Descrizione del lavoro

Overview

Local and proud of it! Join Lowes Foods and see how great pay, flexible hours, and an entertaining and FUN work environment make a real difference!

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. Sales, Cash and Invoice Accounting
   • a. Prepare weekly cash report and accompanying documentation.
   • b. Maintain sales related information.
   • c. Process invoices and transfers as assigned.
   • d. Process beer/wine payments.
2. Cash Related Activities
   • a. Prepare bank deposits according to policy.
   • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • c. Handle payroll check approval/cashing according to company policy.
   • d. Ensure that an accurate daily cash count is completed.
   • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
   • f. Process returned checks according to policy.
3. Cash Office Security
   • a. Ensure the security of the cash office and store funds.
   • b. Maintain accountability standards of cashier tills.
   • c. Maintain supplies needed for front end and cash office.
4. Cashier/Guest Service Clerk Performance Reports
   • a. Monitor and analyze the Operator Activity Report.
   • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.