Office Clerk

Talentify; Garner (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify is seeking a Cashier/Guest Service Clerk to supervise front-end operations and ensure a fast, friendly checkout experience. You will handle sales, cash, invoices, and related responsibilities while maintaining security, accuracy, and guest satisfaction.

You will monitor cash reports, support cashier activities, and ensure adherence to No Noticeable Wait policy. The role requires strong math, literacy, and computer skills, with the ability to stand for long periods and lift up to 25 lbs.

Qualifications

• Friendly and outgoing personality.
• Ability to work well with others.
• Must be able to lift 25 lbs occasionally and 15 lbs constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability to learn multiple tasks and technical requirements.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsibilities

• Sales, Cash and Invoice accounting tasks.
• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.
• Cash related activities including bank deposits and cashier support.
• Payroll check approval/cashing according to policy.
• Ensure accurate daily cash count.
• Process guest needs such as money orders, stamps, lottery tickets, etc.
• Process returned checks according to policy.
• Cash Office security and accountability of cashier tills.
• Maintain supplies for front end and cash office.
• Monitor Operator Activity Report and perform till audits.
• Maintain daily front-end schedule to ensure guest service levels.
• Process guest orders to follow No Noticeable Wait policy.

Skills

Friendly

Teamwork

Lifting capacity

Reading & comprehension

Front end operations

Supervising & training

Multitasking

Communication

18+ age requirement

Standing for long periods

Math skills

Computer skills

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. 1. Sales, Cash and Invoice Accounting
   • a. Prepare weekly cash report and accompanying documentation.
   • b. Maintain sales related information.
   • c. Process invoices and transfers as assigned.
   • d. Process beer/wine payments.
2. 2. Cash Related Activities
   • a. Prepare bank deposits according to policy.
   • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • c. Handle payroll check approval/cashing according to company policy.
   • d. Ensure that an accurate daily cash count is completed.
   • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
   • f. Process returned checks according to policy.
3. 3. Cash Office Security
   • a. Ensure the security of the cash office and store funds.
   • b. Maintain accountability standards of cashier tills.
   • c. Maintain supplies needed for front end and cash office.
4. 4. Cashier/Guest Service Clerk Performance Reports
   • a. Monitor and analyze the Operator Activity Report.
   • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. 6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.

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