Office Clerk FT

Lowes Foods, LLC; Waxhaw (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowes Foods, LLC is seeking an Office Clerk to help supervise checkout operations and ensure a fast, friendly guest experience at the front end. The role includes handling sales, cash, invoice processes, and front end security to support smooth store operations.

Ideal candidates are team players with strong math and computer skills, capable of lifting up to 25 lbs occasionally and 15 lbs regularly, and committed to excellent guest service standards throughout shifts.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Able to lift 25 lbs occasionally and 15 lbs constantly.
• Able to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsibilities

• Supervise and provide guests with fast, pleasant checkout per Guest Service Standards.
• Process sales, cash, and invoices; prepare weekly cash reports.
• Handle bank deposits and cashier support activities.
• Maintain cash office security and till accountability.
• Generate and review cashier performance reports and audits.
• Process guest orders to maintain No Noticeable Wait policy.
• Perform other duties as assigned by management.

Skills

Customer service

Team player

Guest service

Mathematical skills

Tools

POS system

Job description

Overview

Local and proud of it! Join Lowes Foods as a Office Clerk and see how great pay, flexible hours, and an entertaining and FUN work environment make a real difference!

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. Sales, Cash and Invoice Accounting
   • a. Prepare weekly cash report and accompanying documentation.
   • b. Maintain sales related information.
   • c. Process invoices and transfers as assigned.
   • d. Process beer/wine payments.
2. Cash Related Activities
   • a. Prepare bank deposits according to policy.
   • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • c. Handle payroll check approval/cashing according to company policy.
   • d. Ensure that an accurate daily cash count is completed.
   • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
   • f. Process returned checks according to policy.
3. Cash Office Security
   • a. Ensure the security of the cash office and store funds.
   • b. Maintain accountability standards of cashier tills.
   • c. Maintain supplies needed for front end and cash office.
4. Cashier/Guest Service Clerk Performance Reports
   • a. Monitor and analyze the Operator Activity Report.
   • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.