Office Clerk

ABM US; Los Angeles (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

ABM Parking Services in Los Angeles, CA is seeking an Office Clerk to provide administrative support and assist the office team. This full-time role pays $21.00 per hour and offers opportunities to work with customers, tenants, and management.

Responsibilities include ticket validation, validation sales, answering calls and emails, maintaining the JD Edwards system, and assisting with daily reports and revenue reconciliation. Experience in parking office operations is required.

Qualifications

• Minimum of two years of experience in a parking office or parking operations administrative role.
• Excellent verbal and written communication; professional demeanor.
• Strong problem-solving with attention to detail.
• Proficient in Microsoft Office, especially Excel and Word.
• Experience with ParkABM, data entry, and maintaining monthly parking accounts.
• Ability to handle inquiries, complaints, disputes professionally and efficiently.

Responsibilities

• Provide outstanding customer service to clients and visitors.
• Validate tickets for customers, prepare and sell validations, parking passes.
• Answer intercom calls to assist customers at the exits; answer phones and emails daily.
• JDE key card maintenance: adding, deleting, updating parkers; maintain database.
• Assist office manager with daily reports and revenue reconciliation.
• Research backups for credit card chargebacks; accept monthly payments; create invoices for tenants.
• Assist with input of Daily Reports in JD Edwards.
• Interact with tenants and management daily; communicate issues to management.
• Building Access Setup and Pinnacle control tasks (card readers, cab reboots).

Skills

Customer service

Attention to detail

Communication

Multitasking

Microsoft Excel

Microsoft Word

Data entry

Parking office experience

Tools

ParkABM

Data entry

SKIDATA PARCS

Job description

ABM Parking Services has a full time opening for a Office Clerk to provide administrative support and assistance

Pay: $21.00/hr

Thepaylisted is the hourly range or the hourlyratefor this position. A specific offer will vary based on applicant’sexperience, skills, abilities, geographic location,and alignment with market data.

• Provide outstanding customer service to clients and visitors.
• Validate tickets for customers, prepare and sell validations, parking passes. Provide outstanding customer service to clients and visitors.
• Validate tickets for customers, prepare and sell validations, parking passes.
• Answer intercom calls to assist customers at the exits, answer telephones and emails daily
• JDE key card maintenance to include adding, deleting, and updating parkers. Maintaining database.
• Assist office manager in keeping daily reports up to date for accounting and revenue recon.
• Research backup for credit card chargebacks, accept monthly payments, create custom validation invoices for tenants, assist office manager with special requests as needed
• Assist with preparation and input of DR (daily reports) in JD Edwards.
• Interact with Tenants and Management daily.
• Communicate effectively with management team, bringing issues to their attention in a timely manner.
• Building Access Setup / Parking Access input
• Pinnacle control includes article setups, building access set up, and card readers and cab reboots occasionally

Qualifications

• Minimum of two (2) years of experience in a parking office or parking operations administrative role.
• Ability to think critically, make sound decisions, and perform effectively under pressure.
• Strong problem-solving skills with excellent attention to detail.
• Excellent verbal and written communication skills
• Must demonstrate professionalism, a positive attitude, reliability, and a professional appearance.
• Proficiency in Microsoft Office applications, particularly Excel and Word.
• Experience with ParkABM, data entry, and maintaining monthly parking accounts, including adding, updating, and deleting parkers.
• Ability to handle customer inquiries, complaints, and disputes professionally and efficiently.
• Strong organizational skills with the ability to multitask, prioritize responsibilities, and meet deadlines.
• Experience with SKIDATA Parking Access and Revenue Control Systems (PARCS) is preferred

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.