Office Clerk PT

Lowes Foods, LLC; Simpsonville, Northern (SC, KY); Hybrid; USD 39,950,000 - 50,971,000; Full time

Job summary

Lowes Foods, LLC is seeking a cashier/guest service supervisor to deliver fast, friendly checkout experiences while upholding Guest Service Standards. The role requires nights and weekends availability and involves cash handling, invoice processing, and supporting front-end operations.

Responsibilities include cash management, deposits, payroll support, and maintaining daily cash accuracy, along with assisting guests with services like money orders and stamps.

Qualifications

• Friendly, outgoing personality.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsibilities

• Supervise sales, cash and invoice accounting duties.
• Prepare weekly cash report and documentation.
• Maintain sales related information and process invoices/transfers.
• Process beer/wine payments.
• Prepare bank deposits per policy.
• Oversee cashier support activities (verification, loans, pickups).
• Approve/cash payroll checks per policy.
• Ensure accurate daily cash counts.
• Handle guest needs (money orders, stamps, lottery).
• Process returned checks per policy.
• Ensure cash office security and cashier tills accountability.
• Maintain supplies for front end and cash office.
• Monitor Operator Activity Report and perform till audits.
• Maintain daily front-end schedule for guest service levels.
• Process guest orders to uphold No Noticeable Wait policy.
• Perform other duties as assigned by management.

Skills

Friendly demeanor

Team coordination

Cash handling

Guest service

Math skills

Attention to detail

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets. Must be available nights and weekends

Responsibilities

1. Sales, Cash and Invoice Accounting
   1. Prepare weekly cash report and accompanying documentation.
   2. Maintain sales related information.
   3. Process invoices and transfers as assigned.
   4. Process beer/wine payments.
2. Cash Related Activities
   1. Prepare bank deposits according to policy.
   2. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   3. Handle payroll check approval/cashing according to company policy.
   4. Ensure that an accurate daily cash count is completed.
   5. Process guest needs such as money orders, stamps, lottery tickets, etc.
   6. Process returned checks according to policy.
3. Cash Office Security
   1. Ensure the security of the cash office and store funds.
   2. Maintain accountability standards of cashier tills.
   3. Maintain supplies needed for front end and cash office.
4. Cashier/Guest Service Clerk Performance Reports
   1. Monitor and analyze the Operator Activity Report.
   2. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   3. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.
13. #LI-RM3