Office Care Coordinator Stoughton, MA

Kaizen Lab Inc.; Stoughton, Northern (MA, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Accidental Insurance

401(k) retirement plan (US only)

Professional development opportunities

Positive and supportive work环境

Job summary

Kaizen Lab Inc. is seeking an Office Care Coordinator to provide administrative support, manage calendars, and coordinate meetings in a fast-paced environment.

The ideal candidate will communicate effectively with staff, patients, and families, maintain confidential records, and assist with events and office tasks. Travel may be required.

You will be organized, detail-oriented, and able to juggle multiple priorities while delivering high-quality care and smooth office operations.

Qualifications

• Previous administrative experience in Home Care or similar settings preferred.
• Strong communication and interpersonal skills.
• Proficiency with computer systems and software (Microsoft Office, email).
• Excellent organization and time management.
• Ability to multitask in a high-volume environment.
• Fluency in English required; additional languages a plus.

Responsibilities

• Manage calendars and schedules for the team, coordinating meetings and appointments.
• Answer phone calls and respond to emails in a timely, professional manner.
• Communicate between staff, patients, and families while maintaining confidentiality.
• Assist with event planning and coordination and light office duties.
• File and maintain electronic and hard copy documents.
• Recruit and train staff and create work schedules.
• Coordinate with Caresmartz software and assign caregivers to clients.
• Travel when required to support care operations.

Skills

Strong communication skills

Interpersonal skills

Microsoft Office & email proficiency

Excellent organizational skills

Time management

Multitasking ability

Fluency in English

Job description

Introduction:

We are seeking a highly organized and efficient Office Care Coordinator to join our team. TheOffice Care Coordinator will be responsible for providing administrative support to the team, including managing schedules, Client intake, coordinating meetings and events, and handling a variety of tasks to ensure the smooth operation of the office. The successful candidate will have strong communication skills and be able to work efficiently in a fast-paced environment. Highly organized with a strong ability to manage different priorities.

Duties and Responsibilities

• Manage calendars and schedules for the team, including coordinating meetings and appointments

• Answer phone calls and respond to emails in a timely and professional manner

• Communicate between staff, patients and family

• Maintain patient confidentiality and quality care

• File and maintain electronic and hard copy documents

• Assist with event planning and coordination

• Perform light office duties, such as ordering supplies and maintaining equipment

• Other duties as assigned

• Scheduling and coordinating meetings as required.

• Recruit and train staff and create schedules

• Assign new caregiver to Caresmartz Software and assign new caregivers to clients

• Develop patient goals and monitor progress

• Must Be willing to travel

Staff Support

• Shall be responsible for coordinating and preparing meetings and company events by assisting with registrations, confirmations, reservations, various documents, maintaining departmental calendars, sending, sorting, and redirecting, emails, and faxes, arranging for necessary equipment and refreshments, etc.

• Creating pre-employment processes regarding coordinating and preparing interview meetings, verifying applicant credentials, making copies of the credentials, creating pre-employment folders, posting job advertisements, managing job boards, etc.

• Assisting with other miscellaneous office tasks as required such as cleaning telephones, keyboards, calculators, maintaining office equipment, opening up office, keeping the office neat and tidy, being on call after hours as needed, etc.

Qualifications:

• Previous experience as an administrative assistant in Home Care or in a similar role is preferred

• Strong communication and interpersonal skills

• Proficiency with computer systems and software, such as Microsoft Office and email

• Excellent organization and time management skills

• Ability to multitask and handle a high-volume workload

• Fluency in English is required; additional language skills are a plus

Perks:

• Accidental Insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment