Office & Business Operations Manager

Jacobson Consulting Engineers; Seattle (WA); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid vacation, sick leave, and holid​a

401(k) with company contribution

Paid professional development and/con​

Team events and employee appreciation

Job summary

Jacobson Consulting Engineers is seeking an Office & Business Operations Manager to act as the operational backbone of our growing civil engineering firm. You will oversee office management, HR, payroll, accounting, project data, marketing support, and employee engagement.

You will collaborate with leadership to shape the employee experience, drive strategic initiatives, and support growth. The role emphasizes process improvement, culture, and cross-functional teamwork in a professional services

Qualifications

• 2+ years of experience in operations, office management, accounting, HR, recruiting, or a related role.
• Proficiency with Microsoft 365.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and deadlines.
• High attention to detail and discretion with confidential information.
• Experience in professional services firms (engineering, architecture, construction, or consulting) is a plus.

Responsibilities

• Manage client invoicing, accounts payable, and accounts receivable.
• Coordinate payroll and benefits administration.
• Oversee office operations, vendors, and business systems.
• Support financial reporting and project tracking.
• Improve internal processes and operational efficiency.
• Coordinate recruiting, onboarding, and employee transitions.
• Maintain employee records and HR programs.
• Support employee reviews, benefits, and professional development.
• Foster a positive and engaging workplace culture.
• Maintain project data and CRM systems.

Skills

Strong organizational skills

Effective communication

Problem-solving skills

Multitasking abilities

Tools

Microsoft 365

QuickBooks Online

BigTime

Adobe Creative Suite

CRM platforms

Job description

Help Build a Great Workplace and Support a Growing Engineering Firm

Jacobson Consulting Engineers is seeking an Office & Business Operations Manager to play a key role in supporting our employees, projects, and day-to-day business operations.

This position serves as the operational backbone of our growing civil engineering consulting firm, with responsibilities spanning office management, human resources, recruiting, payroll, accounting administration, project data management, marketing support, and employee engagement.

You’ll work directly with company leadership, help shape our employee experience and culture, support strategic initiatives, and contribute to the continued growth of the company.

What You’ll Do

Business Operations, Accounting & Office Management (45-55%)

• Manage client invoicing, accounts payable, and accounts receivable
• Coordinate payroll and benefits administration
• Oversee office operations, vendors, and business systems
• Support financial reporting and project tracking
• Improve internal processes and operational efficiency
• Coordinate recruiting, onboarding, and employee transitions
• Maintain employee records and HR programs
• Support employee reviews, benefits, and professional development
• Help foster a positive and engaging workplace culture

Marketing, Business Development & Project Support (15-20%)

• Coordinate SOQs, resumes, project descriptions, and marketing materials
• Support website updates and social media
• Maintain project data and CRM systems
• Assist with networking, client relationship, and business development initiatives

What We're Looking For

• 2+ years of experience in operations, office management, accounting, HR, recruiting, or a related role
• Strong organizational, communication, and problem-solving skills
• Ability to manage multiple priorities and recurring deadlines
• High attention to detail and discretion with confidential information
• Proficiency with Microsoft 365

Preferred Experience: QuickBooks Online, BigTime, Adobe Creative Suite (InDesign, Acrobat, Photoshop), CRM platforms, HR administration, or professional services firms in the engineering, architecture, construction, or consulting industries.

Salary Range: $80,000-$105,000 DOE

Benefits include:

• Medical, dental, and vision insurance
• Paid vacation, sick leave, and holidays
• 401(k) with company contribution
• Paid professional development and conference attendance
• Team events and employee appreciation activities

Why Join JCE?

Work directly with company leadership

Have a visible impact on our employees, operations, and growth

Help shape company culture and employee experience

Gain exposure to finance, HR, marketing, and business operations

Grow your responsibilities alongside a growing firm

We're looking for someone who wants to be more than an administrator. We're seeking a trusted team member who enjoys building relationships, improving processes, supporting people, and helping a business succeed.