Office & Billing Operations Manager

Bayview Seattle; Seattle (WA); On-site; USD 51,000 - 62,000; Full time

Benefits offered by this job

403(b) match

Health Insurance

Dental Insurance

FSA

HRA

Employee Assistance Program

ORCA Card

Paid time off

On-site Daycare

On-site Dining

Job summary

Bayview Seattle is seeking a Business Office Manager to oversee the business office, billing, and admissions administration onsite in Seattle. The role includes supervising staff, handling resident statements, and coordinating with families and vendors.

The position offers a full-time, Monday–Friday schedule with an hourly wage range and benefits, including health coverage, FSA/HRA, and on-site daycare. DOE applies.

Qualifications

• Experience supervising business office staff and coordinating cross‑departmental billing processes.
• Strong knowledge of accounts receivable, billing, and vendor management.
• Ability to maintain compliant records and support audits.

Responsibilities

• Supervise, train, and schedule business office staff
• Serve as escalation point for resident/family billing or vendor concerns
• Coordinate billing and vendor administration across departments
• Prepare and issue monthly resident statements (private pay) and post payments
• Monitor aging reports and follow up on past-due accounts
• Reconcile resident ledgers and ensure charge accuracy
• Manage move-out and refunds processing and maintain census files
• Ensure timely payment of vendor invoices and maintain vendor records
• Maintain confidential resident, employee, and financial records
• Provide professional front-line service to residents, families, and visitors
• Assist with donor processing and tax receipts for the Foundation

Job description

Bayview Seattle is seeking a Business Office Manager to oversee the business office, billing, and admissions administration onsite in Seattle. The role includes supervising staff, handling resident statements, and coordinating with families and vendors.

The position offers a full-time, Monday–Friday schedule with an hourly wage range and benefits, including health coverage, FSA/HRA, and on-site daycare. DOE applies.