Office Associate (MyCare)

Central Ohio Area Agency on Aging; Columbus (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

Central Ohio Area Agency on Aging (COAAA) is seeking an Office Associate to provide essential administrative support. The role ensures efficient day-to-day operations, document management, and professionalism in interactions with older adults and community partners.

You will assist with reports, data entry, and vendor coordination in a respectful, customer‑minded environment. The position emphasizes accuracy, confidentiality, and the ability to juggle multiple tasks while maintaining a welcoming

Qualifications

• High school diploma or equivalent.
• Previous administrative, office, or clerical experience.
• Strong organizational and time-management skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfort with database systems.
• Excellent communication and interpersonal skills; ability to work with older adults, caregivers, and community partners with professionalism and respect.
• Ability to manage multiple priorities and adapt to changing needs.

Responsibilities

• Provide administrative support including typing, filing, scanning, and maintaining records in both paper and electronic systems.
• Assist with preparation of reports, correspondence, and other documents.
• Enter and update data in agency databases, ensuring accuracy and confidentiality of client information.
• Monitor and order office supplies; coordinate with vendors for equipment and service needs.
• Schedule appointments, coordinate meeting logistics, and assist with staff calendars.
• Process incoming and outgoing mail, including distribution of program materials.
• Assist staff with special projects, audits, and program initiatives as assigned.

Skills

Organizational skills

Time management

Communication skills

Customer service

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Database systems

Job description

The Office Associate provides administrative and clerical support to the agency to ensure efficient day-to-day operations and quality service delivery to older adults and community partners. This position supports staff with routine office functions, assists with documentation and reporting, and ensures a welcoming and professional environment for community members.Primary ResponsibilitiesProvide administrative support including typing, filing, scanning, and maintaining records in both paper and electronic systems.Assist with preparation of reports, correspondence, and other documents.Enter and update data in agency databases, ensuring accuracy and confidentiality of client information.Monitor and order office supplies; coordinate with vendors for equipment and service needs.Schedule appointments, coordinate meeting logistics, and assist with staff calendars.Process incoming and outgoing mail, including distribution of program materials.Assist staff with special projects, audits, and program initiatives as assigned.Maintain compliance with agency policies, confidentiality requirements, and applicable regulations.Minimum Requirements:High school diploma or equivalent.Previous administrative, office, or clerical experience.SkillsStrong organizational and time-management skills with attention to detail.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and comfort with database systems.Excellent communication and interpersonal skills; ability to work with older adults, caregivers, and community partners with professionalism and respect.Ability to manage multiple priorities and adapt to changing needs.Commitment to the mission of supporting older adults and enhancing quality of life.Working ConditionsTraditional office environment with standard business hours.Reasonable Accommodation StatementCOAAA is committed to providing equal employment opportunities to all individuals, including those with disabilities. In accordance with the Americans with Disabilities Act (ADA), we will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position. If you require an accommodation during the application or employment process, please contact [e-mail] Employment Opportunity EmployerCOAAA empowers staff to reach their full potential in an environment that embraces each person’s skills and unique experiences in order to provide the best quality customer service possible. We are a compassionate, community-minded team that aspires to provide excellence in service to our neighborhoods.