Office Associate II

maine; Bangor (ME); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Work-Life Fit

Job summary

The Department of Health and Human Services (DHHS) has a vacancy in its Bangor, Maine office for an Office Associate II. The role provides administrative support, answers phones, manages records, and assists management with documentation and procedures.

You will create standard correspondence, develop graphics for informational materials, and help coordinate trainings and workshops. Strong knowledge of modern office practices and independent decision-making are required.

Qualifications

• Minimum qualifications describe training, education, or experience in office and administrative support with solid office practices and independent decision-making.

Responsibilities

• Answer phones and direct callers to resources during business hours (8:00 a.m.–5:00 p.m.).
• File and archive records, prepare documentation, and support management.
• Create and use varied correspondence formats and basic graphics for informational materials.
• Develop standard work procedures within guidelines and coordinate workshops and training sessions.
• Examine documents for facts, detect errors, and take action as authorized.
• Schedule work, arrange travel, and review documents to respond to requests.

Skills

MS Word

Excel

Access

Job description

Department of Health and Human Services (DHHS)

Opening Date: October 16, 2026

Closing Date: October 29, 2026

Job Class Code: 6542

Grade: 13 (Admin Svcs)

Salary : $18.53 - $26.68 per hour*

*This is inclusive of a 2.50% recruitment and retention stipend

Position Number:02022-7825

Location: We have a vacancy in our Bangor office.

Core Responsibilities:

You will be responsible for providing administrative support to the Bangor district office. You will be responsible for answering phones and directing callers to the appropriate resource during the business hours of 8:00 a.m. to 5:00 p.m., filing and archiving records, preparing documentation, and supporting management, among other general administrative support tasks.

You will also:

• Work with other Office Associate II staff to ensure that responsibilities are covered during staff leave.
• Apply an explanation and interpretation of applicable rules, regulations, policies, procedures, codes, and/or documentation requirements to routine, individual cases.
• Develop standard work procedures within established guidelines.
• Create and use varied correspondence formats and compose standard business correspondence.
• Create basic graphics/illustration/publication work to produce informational materials including maps, charts and graphs involving drafting, formatting, illustrating, lettering and manipulating text and graphics in electronic and written form.
• Develop and use computerized formats and/or graphics for forms, pamphlets, graphs, charts, tables and/or maps.
• Examine documents/information, determine facts, detect errors and irregularities and take action as authorized.
• Perform routine, occasional secretarial duties such as complete work schedules, arrange appointments, arrange travel/lodging, order supplies and review documents to respond to requests.
• Coordinate and present workshops, training and orientation sessions.

Minimum Qualifications:

To qualify for this position, you must have training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.

Please submit a cover letter rating your skills as expert , skilled or novice in each of the following programs with a short explanation for that rating

• MS Word or comparable word processing applications
• Excel or comparable spreadsheet applications
• Access or comparable database applications

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.

Benefits of working for the State of Maine:

• Work-Life Fit - Rest is essential