Office Associate II

State-of-Maine; Bangor (ME); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Vacation leave

13 paid holidays

Maine Public Employees Retirement

Parental leave

Job summary

State of Maine is seeking an Administrative Support Specialist in its Bangor office. You will provide essential administrative services, answer phones, file records, prepare documents, and assist management with a variety of clerical tasks.

The role requires basic knowledge of office procedures, strong attention to detail, and the ability to create standard formats and simple graphics. Bangor-based position with a comprehensive benefits package.

Qualifications

• Minimum training or experience in office and administrative support.
• Ability to apply rules, regulations, policies and procedures.
• Proficiency in MS Word, Excel and Access as requested.

Responsibilities

• Answer phones and direct callers during business hours (8:00 a.m.–5:00 p.m.).
• File and archive records, prepare documentation, and support management.
• Work with Office Associate II staff to cover responsibilities during staff leave.
• Develop standard work procedures within established guidelines.
• Create and use varied correspondence formats and basic graphics/publications.

Skills

MS Word

Excel

Access

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State..Department of Health and Human Services (DHHS)Opening Date: October 16, 2026Closing Date: October 29, 2026Job Class Code: 6542Grade: 13 (Admin Svcs)Salary : $18.53 - $26.68 per hour**This is inclusive of a 2.50% recruitment and retention stipendPosition Number:02022-7825Location: We have a vacancy in our Bangor office.Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.Core Responsibilities:You will be responsible for providing administrative support to the Bangor district office. You will be responsible for answering phones and directing callers to the appropriate resource during the business hours of 8:00 a.m. to 5:00 p.m., filing and archiving records, preparing documentation, and supporting management, among other general administrative support tasks.You will also:• Work with other Office Associate II staff to ensure that responsibilities are covered during staff leave.• Apply an explanation and interpretation of applicable rules, regulations, policies, procedures, codes, and/or documentation requirements to routine, individual cases.• Develop standard work procedures within established guidelines.• Create and use varied correspondence formats and compose standard business correspondence.• Create basic graphics/illustration/publication work to produce informational materials including maps, charts and graphs involving drafting, formatting, illustrating, lettering and manipulating text and graphics in electronic and written form.• Develop and use computerized formats and/or graphics for forms, pamphlets, graphs, charts, tables and/or maps.• Examine documents/information, determine facts, detect errors and irregularities and take action as authorized.• Perform routine, occasional secretarial duties such as complete work schedules, arrange appointments, arrange travel/lodging, order supplies and review documents to respond to requests.• Coordinate and present workshops, training and orientation sessions.Minimum Qualifications:To qualify for this position, you must have training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks, and 2) the ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.Please submit a cover letter rating your skills as expert , skilled or novice in each of the following programs with a short explanation for that rating• MS Word or comparable word processing applications• Excel or comparable spreadsheet applications• Access or comparable database applicationsThinking about applying?Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.Agency information:The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.The Office of Child & Family Services (OCFS), within DHHS is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life-long family connections throughout Maine.Application Information:For additional information about this position please contact Sharon Picard, Office Associate II Supervisor at [e-mail] apply, please upload a recent resume (if available) and cover letter addressing each of the competency areas identified in the above section.Please submit all documents or files in PDF or Word format.To request a paper application, please contact [e-mail] of working for the State of Maine:No matter where you work across Maine state government, you find employees who embody our state motto—\"Dirigo\" or \"I lead\"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill, utilize 12 days of sick leave per year.Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value) , depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.Health Insurance Premium Credit – Participation decreases employee-only premiums by 5% . Visit the Office of Employee Health and Wellness for more information about program requirements .Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).Retirement Plan – The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office .Living Resources Program – Navigate challenging work and life situations with our employee assistance program.Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including non-birthing and adoptive parents—receive six weeks of fully paid parental leave . Additional, unpaid leave may also be available, under the Family and Medical Leave Act .Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request..If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.