OFFICE ASSOCIATE

State-of-Illinois; Springfield (IL); On-site; USD 46,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Vision insurance

Dental insurance

Paid parental leave

Pension plan

Deferred compensation

Paid sick days

Paid vacation days

Paid personal days

Paid state holidays

Job summary

The Illinois Deaf and Hard of Hearing Commission is seeking a detail‑oriented Office Associate to support the Director and professional staff. The role requires excellent organization, strong communication, and the ability to interact effectively with a diverse group, including deaf or hard of hearing individuals.

Responsibilities include clerical duties, invoice reviews, receptionist work, and coordinating office supplies while using sign language as needed.

Qualifications

• Requires high school education and two years of office experience.
• Must be able to keyboard accurately at 35 words per minute.
• Sign American Sign Language at a colloquial level when assisting non-English speakers.

Responsibilities

• Serves as Secretary to the Director and staff.
• Reviews invoices for interpreters, commissioners, and licensure boards.
• Performs a range of complex, specialized clerical tasks.
• Acts as receptionist in the agency’s executive office.
• Communicates with deaf and hard of hearing clients via sign language and other staff.

Skills

Keyboarding 35 wpm

ASL proficiency

English language proficiency

Education

High School diploma

Job description

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We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at [e-mail] or call [phone] for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials.

Job Requisition ID:58248Opening Date: 08/17/2026Closing Date: 08/31/2026Agency: Illinois Deaf and Hard of Hearing CommissionClass Title:OFFICE ASSOCIATE - 30015Skill Option:KeyboardingBilingual Option:Manual Communication (Sign)Salary: Anticipated Starting Salary $4,144 monthly; Full Range $4,144 - $5,429 monthly + bilingual payJob Type: SalariedCategory:Full TimeCounty: SangamonNumber of Vacancies: 1Bargaining Unit Code:RC014 Clerical Employees, AFSCMEMerit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

Position Overview

This position provides high‑level administrative and clerical support to the Director and professional staff. The role requires strong organizational skills, attention to detail, and the ability to communicate effectively with a diverse range of individuals, including those who are deaf or hard of hearing.

Illinois Department of Deaf and Hard of Hearing Commission offers a robust benefit package including:

• Health, life, vision, and dental insurance
• Paid Parental leave
• Pension Plan
• Deferred Compensation, and other pre-tax benefit programs
• Employees earn (12) paid sick days annually
• (10-25) paid vacation days (based on years of service)
• Employees earn (3) paid personal days (pro-rated based on start date)
• (13-14) paid state holidays annually

Work hours and schedule will be mutually agreed upon by supervisor during the onboarding process.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

• Serves as Secretary to the Director and professional staff.
• Reviews invoices for BEI Raters, Interpreters, Commissioners, and Licensure Board invoices.
• Performs a variety of complex, specialized clerical support functions.
• Serves as receptionist in the agency’s executive office.
• Identifiesneeds for office supplies.
• Through sign language, communicates with those who are deaf and hard of hearing and others. Including clients, government officials, staff, and others.
• Performs other duties asrequiredand assigned which arereasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge,skilland mental development equivalent to completion of high school and two years of office experience.
• Requires ability to keyboard accurately at 35 words per minute.
• In addition to having a written and spoken knowledge of the English language, candidatesare required tosign American Sign Language at a colloquial skill level in carrying out position duties in conjunction with non-English speaking individuals.

Conditions of Employment

• Requires a validdriverslicense and the ability to travel, including overnight stays.
• Requires the ability to work outside normal hours as operational needs require.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Phone: [phone]
Posting Group: Office & Administrative Support

This position [DOES NOT] contain “Specialized Skills” (as that term is used in CBAs).