Office Associate

Morningstar Properties; Rockwall (TX); On-site; USD 15,000 - 23,000; Part time

Benefits offered by this job

Competitive pay

401(k) with employer match

Morningstar Cares program

Job summary

Morningstar Properties is seeking a part-time Office Assistant for our Morningstar Storage facility in Rockwall, TX. You will work with the Property Manager to deliver exceptional customer service and handle daily office tasks.

The role requires a High School diploma or GED, willingness to learn, basic computer skills, and weekend availability. Training, competitive pay, and opportunities to grow within the company are offered.

Qualifications

• High School diploma or GED required.
• Associates or Bachelor's degree is a plus but not required.
• Proficiency with Microsoft Office Suite and ability to navigate multiple systems.

Responsibilities

• Assist customers and respond to inquiries to deliver exceptional service.
• Support property sales by following up on leads and using our platform.
• Handle daily office operations and transactions with accuracy.
• Maintain cleanliness, curb appeal, and overall site organization.
• Learn property systems and procedures through hands-on training.

Skills

Customer service

Team player

Ability to learn

Self-motivated

Independent work

Positive attitude

Weekend availability

Education

High School diploma or GED

Associates or Bachelor’s degree (a plus)

Tools

Microsoft Office Suite

Job description

Who We Are:At Morningstar Properties, we love what we do, and we hope it shows. We’re looking to expand our team of passionate, bright, and driven learners who are dedicated to providing the very best customer experiences in our industry. Morningstar has been developing and acquiring state-of-the-art storage and marina facilities since 1981, now with more than 100 storage properties and marinas throughout the US and growing!As part of our team, you’ll benefit from training programs for your success, competitive pay, a culture of care for our employees and excellence in customer service, and much more. We believe our greatest investments are our people, and we’d love to invest in you.Who We’re Looking For:A part-time Office Assistant for our Morningstar Storage facility: a people-person and team player who loves solving problems and organizing, well, everything. Some might call you an overachiever, but you just know how to get things done quickly with quality. We’re looking for someone who can listen, learn, and work alongside our Property Manager to make sure every member of the team is operating toward the same goal: a superior customer experience.What You’ll Do:Deliver exceptional customer experiences by building strong relationships, responding professionally to inquiries, and supporting customers.Support property sales goals by closing sales leads, demonstrating strong phone sales skills, leveraging our technology platform, proficiently following up on all leads, and demonstrating pricing knowledge.Demonstrate understanding of property operations, competition, and KPIs to support sound business decisions.Execute daily office operations including customer transactions, phone management, lead tracking, documentation, and administrative programs.Continually learn property systems, procedures, and best practices through hands-on training, leadership from the Property Manager, and guidance from the broader Morningstar team.Support the team in maintaining an industry-leading, great-looking property by assisting with cleanliness standards, curb appeal, and overall site organization.Conduct regular property walk throughs and work independently, adapting to new tools and technology.Follow policies and procedures and use tools (technology platform, daily checklists, lead-to-lease, delinquency management, etc.) with accuracy and attention to detail.Take ownership of responsibilities, seek improvements, and demonstrate accountability without constant supervision.Work collaboratively with the Property Manager and team, maintaining a positive attitude, providing coverage when needed, and following instructions/assignments.Communicate clearly with teammates to ensure smooth hand-offs and continuity of service.Other related duties as assigned.What You Need:High School diploma or GED required.Associates or Bachelor’s degree is always a plus but not required.Valid driver’s license in the state of employment required for occasional work-related tasks requiring driving.Curiosity, creativity, and a willingness to learnPositive, team-oriented attitude with a “can-do” approachSelf-motivated, dependable, and comfortable working independentlyPride in contributing to a team focused on operational excellence and customer satisfactionProficiency in computer skills required, including Microsoft Office Suite, email, and the ability to navigate multiple systems throughout the workday.Willingness to work a flexible schedule.Availability for working weekends is required.All candidates extended an offer for employment must pass a pre-employment background check.Benefits:Competitive pay401(k) with employer matchCommunity involvement through Morningstar Cares program.Potential opportunities for advancement may be available based on performance, company needs, and open positions.Physical Demands Required:Ability to frequently stand, walk, sit, and move freely throughout the property.Ability to climb up a ladder and stoop, kneel, crouch, or crawl.Ability to regularly lift up to 50 pounds.Morningstar Properties is an equal opportunity employer.Search KeywordsOffice Associate, Office Assistant, Customer Service Associate, Storage Associate, Self-Storage Associate, Leasing Assistant, Front Desk Associate, Administrative Assistant, Property Assistant, Part Time Office Assistant, Self-Storage, Storage Facility, Property Operations, Customer Service, Leasing, Rentals, Sales Support, Lead Management, Office Administration, Data Entry, Team Support, Facility Operations, Microsoft Office, Administrative Support, Weekend Availability, Sales Associate, Sales Specialist, Retail Associate, Assistant Manager