Office Associate

Morningstar Properties; Spring Hill (TN); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) with employer match

Competitive pay

Opportunities for advancement

Job summary

Morningstar Properties in Spring Hill, TN is seeking a part‑time Office Assistant for our Morningstar Storage facility. You’ll be a friendly, organized team player who helps deliver outstanding customer experiences and supports daily office operations alongside our Property Manager.

Required: high school diploma or GED; willingness to learn; proficiency with Microsoft Office; weekend availability. We offer competitive pay, 401(k) with employer match, and opportunities for advancement within a

Qualifications

• High School diploma or GED required.
• Associates or Bachelor’s degree preferred but not required.
• Valid driver’s license for occasional driving.
• Proficiency with Microsoft Office and multiple systems.
• Willingness to work weekends.
• Strong customer-service and teamwork mindset.

Responsibilities

• Deliver exceptional customer experiences and support inquiries.
• Assist with daily office operations and lead-tracking.
• Close sales leads and support sales goals.
• Maintain knowledge of property operations and KPIs.
• Collaborate with Property Manager and team.
• Ensure cleanliness and curb appeal of the property.
• Follow policies and use technology with accuracy.

Skills

Customer service

Team player

Self-motivated

Organizational skills

Willingness to learn

Education

High School diploma or GED

Associates or Bachelor’s degree (preferred)

Tools

Microsoft Office Suite

Job description

Job Details

• Level: Entry
• Job Location: Spring Hill, TN 37174
• Position Type: Part Time
• Job Category: Storage

Who We Are:

At Morningstar Properties, we love what we do, and we hope it shows. We’re looking to expand our team of passionate, bright, and driven learners who are dedicated to providing the very best customer experiences in our industry. Morningstar has been developing and acquiring state‑of‑the‑art storage and marina facilities since 1981, now with more than 100 storage properties and marinas throughout the US and growing!

As part of our team, you’ll benefit from training programs for your success, competitive pay, a culture of care for our employees and excellence in customer service, and much more. We believe our greatest investments are our people, and we’d love to invest in you.

Who We’re Looking For:

A part‑time Office Assistant for our Morningstar Storage facility: a people‑person and team player who loves solving problems and organizing, well, everything. Some might call you an overachiever, but you just know how to get things done quickly with quality. We’re looking for someone who can listen, learn, and work alongside our Property Manager to make sure every member of the team is operating toward the same goal: a superior customer experience.

What You’ll Do:

• Deliver exceptional customer experiences by building strong relationships, responding professionally to inquiries, and supporting customers.
• Support property sales goals by closing sales leads, demonstrating strong phone sales skills, leveraging our technology platform, proficiently following up on all leads, and demonstrating pricing knowledge.
• Demonstrate understanding of property operations, competition, and KPIs to support sound business decisions.
• Execute daily office operations including customer transactions, phone management, lead tracking, documentation, and administrative programs.
• Continually learn property systems, procedures, and best practices through hands‑on training, leadership from the Property Manager, and guidance from the broader Morningstar team.
• Support the team in maintaining an industry‑leading, great‑looking property by assisting with cleanliness standards, curb appeal, and overall site organization.
• Conduct regular property walk throughs and work independently, adapting to new tools and technology.
• Follow policies and procedures and use tools (technology platform, daily checklists, lead‑to‑lease, delinquency management, etc.) with accuracy and attention to detail.
• Take ownership of responsibilities, seek improvements, and demonstrate accountability without constant supervision.
• Work collaboratively with the Property Manager and team, maintaining a positive attitude, providing coverage when needed, and following instructions/assignments.
• Communicate clearly with teammates to ensure smooth hand‑offs and continuity of service.
• Other related duties as assigned.

Qualifications

• High School diploma or GED required.
• Associates or Bachelor’s degree is always a plus but not required.
• Valid driver’s license in the state of employment required for occasional work‑related tasks requiring driving.
• Curiosity, creativity, and a willingness to learn.
• Positive, team‑oriented attitude with a “can‑do” approach.
• Self‑motivated, dependable, and comfortable working independently.
• Pride in contributing to a team focused on operational excellence and customer satisfaction.
• Proficiency in computer skills required, including Microsoft Office Suite, email, and the ability to navigate multiple systems throughout the workday.
• Willingness to work a flexible schedule.
• Availability for working weekends is required.

All candidates extended an offer for employment must pass a pre‑employment background check.

Benefits:

• Competitive pay
• 401(k) with employer match
• Community involvement through MorningstarCares program.
• Potential opportunities for advancement may be available based on performance, company needs, and open positions.

Physical Demands Required:

• Ability to frequently stand, walk, sit, and move freely throughout the property.
• Ability to climb up a ladder and stoop, kneel, crouch, or crawl.
• Ability to regularly lift up to 50 pounds.

Morningstar Properties is an equal opportunity employer.

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