Office Assistant, Testing Center and Registrar Office

Hamilton College; Bristol (VA); On-site; USD 26,174 - 27,552; Part time

Job summary

Hamilton College is seeking an Office Assistant to provide frontline administrative and operational support to the Testing and Accommodation Services and Registrar's Office. The role supports student check-in, file maintenance, and general clerical tasks in a confidential testing environment.

This is a non-benefited part-time position, limited to under 910 hours per year, with an expected schedule of 18 hours per week during the academic year.

Qualifications

• Requires a high school diploma or equivalent; some college coursework preferred.
• Experience in an office, administrative, or customer service role is preferred.
• Experience in a higher education setting is desirable.
• Familiarity with ADA policies or working with individuals with disabilities is a plus.

Responsibilities

• Greet and check in students arriving for scheduled exams; verify appointments and identity.
• Answer phones and respond to inquiries; direct students and faculty to staff.
• Maintain confidential student accommodation records and exam files.
• Perform clerical duties including filing, data entry, copying, scanning, and supply management.
• Assist in scheduling exam appointments and managing the testing calendar.

Skills

Organizational skills

Communication

Confidentiality

Microsoft Office

Google Workspace

Education

High school diploma

College coursework preferred

Experience in higher education

ADA policies familiarity

Tools

Microsoft Office Suite

Google Workspace

Job description

Position Summary

The Office Assistant provides frontline administrative and operational support to the Testing and Accommodation Services and Registrar's Office. Under the supervision of the Testing and Accommodation Services Coordinator, this position assists with daily office functions including student check-in, file maintenance, and general clerical tasks. The Office Assistant plays a key role in maintaining a welcoming, organized, and confidential testing environment for students with documented disabilities. With the exception of Federal/State Mandated Benefits, this position is Non-Benefitted Part-Time with total work hours limited to under 910 per year. Work schedule will be 18 hours per week during the academic year.

Responsibilities

• Greet and check in students arriving for scheduled exams; verify appointments and confirm identity.
• Answer phones and respond to in-person inquiries; direct students and faculty to appropriate staff as needed.
• Assist with maintaining accurate and confidential student accommodation records and exam files.
• Perform general clerical duties including filing, data entry, photocopying, scanning, and supply management.
• Assist in scheduling exam appointments and managing the testing calendar.

Education & Experience

• High school diploma or equivalent required; some college coursework preferred.
• Prior experience in an office, administrative, or customer service role preferred.
• Experience in a higher education setting is desirable.
• Familiarity with ADA policies or experience working with individuals with disabilities is a plus.

Knowledge, Skills & Abilities

• Strong organizational skills and attention to detail.
• Good written and oral communication skills.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Demonstrated patience, professionalism, and empathy when working with students.
• Ability to maintain strict confidentiality in handling sensitive student information.
• Basic proficiency with Microsoft Office and Google Suite applications.

Compensation

$19.00 - $20.00 per hour.

EEO Policy

Hamilton College is an equal opportunity employer and is committed to creating an accessible, supportive environment and an educational experience that recognizes a wide array of experiences, backgrounds and viewpoints as integral components of academic excellence. Candidates who can contribute to those goals are encouraged to apply and identify their strengths in these areas.

Benefits

For Benefits Information, please navigate to the following link: Employment - Work at Hamilton - Hamilton College