Office Assistant/Scheduler

SYNERGY HomeCare Franchising, LLC; Matawan (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Scheduler Recruiter role at NJ18, SYNERGY HomeCare of Woodbridge in Matawan, NJ. You will coordinate all scheduling-related activities, maintain strong relationships with caregivers and clients, and ensure schedules work for both parties.

Responsibilities include fostering a positive office culture, staffing shifts, and collaborating with Franchise Partner and Administrator to boost satisfaction and revenue. Proficiency in scheduling software and CRM is preferred.

Qualifications

• Knowledge of scheduling procedures (preferred).
• Experience in healthcare or home care settings (preferred).
• Proficiency with Google Suite, Excel, PowerPoint, etc. (required).
• Knowledge of scheduling software (Axiscare or similar) or CRM preferred.
• Strong verbal and written communication skills.
• Strong customer satisfaction skills.

Responsibilities

• Establish a positive office culture where caregivers want to work.
• Promote office initiatives and maintain good communication with caregivers and clients.
• Staff all requested shifts and new client cases.
• Collaborate with Franchise Partner and Administrator to enhance employee satisfaction, morale, and revenue growth.
• Regularly communicate with caregivers, clients, and their families.
• Utilize scheduling software (Axiscare or similar) or CRM to manage schedules.

Skills

Scheduling procedures

Recruiting procedures

Healthcare experience

Google Suite

Excel

Communication skills

Customer satisfaction

Tools

Axiscare

Job description

Job Title: Scheduler Recruiter
Job Location: Matawan, NJ
Company: NJ18, SYNERGY HomeCare of Woodbridge

Job Summary

At SYNERGY HomeCare, we build connections and forward momentum in people's lives. We call it the Synergy Effect. We believe our purpose is to provide the best care possible. As a Scheduler and Recruiter, you will play a vital role in guiding and coordinating all scheduling-related activities of our business. Your primary responsibility will be to maintain positive relationships with caregivers and clients, while organizing schedules to accommodate both parties.

Key Responsibilities

• Establish a positive office culture where caregivers want to work
• Promote office initiatives and maintain good communication with caregivers and clients
• Staff all requested shifts and new client cases
• Collaborate with the Franchise Partner and Administrator to enhance employee satisfaction, morale, and revenue growth
• Regularly communicate with caregivers, clients, and their families
• Utilize scheduling software (Axiscare or similar) or CRM to manage schedules

Requirements

• Knowledge of scheduling and recruiting procedures (preferred)
• At least one year experience in healthcare or home care, working with the elderly, disabled, or individuals requiring supportive services (preferred)
• Proficiency in computer skills (Google Suite, Excel, PowerPoint, etc.)
• Knowledge of scheduling software (Axiscare or similar) or CRM preferred
• Good communication skills, both verbal and written
• Good customer satisfaction skills

What We Offer

• Excellent and Competitive Salary