Office Assistant (Register of Deeds)

Racine County; Racine (WI); On-site; USD 22,000 - 28,000; Full time

Job summary

Racine County is seeking a receptionist to provide customer services and perform clerical tasks requiring judgment and initiative. The role involves answering calls, emails, assisting walk-in customers, and handling cash drawer.

Knowledge of real estate transfers and vital records is preferred. Qualifications include a High School diploma or GED, two years of office experience in customer service or as an administrative assistant, prompt attendance, and the ability to follow instructions.

Qualifications

• High School diploma or GED required.
• Equivalent combinations of education and experience may be considered.
• Two years of office experience in customer service or as an administrative assistant.
• Prompt and regular attendance required.

Responsibilities

• Answer phone calls and emails; assist walk-in customers.
• Handle vital record requests.
• Handle various land record requests.
• Process all department mail.
• Manage cash drawer.
• Perform other duties as assigned.

Skills

Customer service

Phone etiquette

Communication

Data entry

Attention to detail

Education

High School diploma or GED

Tools

PC software

E-File Recording

Job description

To provide customer services and to perform responsible clerical tasks which call for judgment, initiative and knowledge of real estate transfers, legal descriptions, vital records and tax and PC software.

• Act as the receptionist by answering phone calls, emails, and providing assistance to walk-in customers.
• Handle vital record requests.
• Handle various land record requests.
• Handle all department mail.
• Handle cash drawer.
• All other job duties as assigned.

Supervision Received: Receives general supervision from Deputy Register of Deeds.

• High School diploma or GED.
• Or any equivalent combination of education, training and experience, which provides the requisite knowledge, skills and abilities.
• Two (2) years office experience in customer service or administrative assistant.
• Prompt and regular attendance.

• Knowledge of real estate transfers, and vital records preferred.
• Ability to follow oral and written instructions.
• Ability to communicate effectively.
• Data Entry
• Knowledge of E-File Recording

This description has been prepared to assist in properly evaluating various classes of responsibilities, skills, working conditions, etc., present in the classification. It is intended to indicate the kinds of tasks and characteristic levels of work difficulty that will be required of positions that will be given this title. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of a similar kind and level of difficulty.