Office Assistant / Receptionist

Sperber Landscape Companies

Naples (FL)

On-site

USD 30,000 - 34,000

Full time

36 hours ago

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Benefits offered by this job

Weekly pay

401k with 4% match

Medical, Dental Vision

Disability and Life Insurance

Paid Vacation

Paid Sick Time

Job summary

Greenscapes of Southwest Florida is hiring a Receptionist/Administrative Assistant in Naples, FL. You will be the friendly face and voice, handling phones, coordinating repair requests, and managing inspection reports to keep residents informed and supported.

The role emphasizes reliability, organization, and a customer-first attitude. Education is not required, and training is provided to help you grow with the team.

Qualifications

Previous experience in reception or office environment roles.
Consistent work history demonstrating reliability and commitment.
Excellent communication skills, both on the phone and in person.
Friendly, professional demeanor.
Strong organizational skills and attention to detail.
Ability to keep track of multiple requests and follow through.
Comfort learning new technology, systems, and processes.
Willingness to ask questions, learn, and accept coaching.
Positive, team-oriented attitude.

Responsibilities

Welcome visitors and provide a friendly, professional first impression of Greenscapes.
Answer incoming phone calls and help connect callers with the appropriate person or department.
Respond to questions and requests from residents in a helpful and professional manner.
Receive and organize home inspection reports and repair requests from residents.
Communicate repair and service requests to the appropriate team members.
Coordinate repairs as needed and follow up on requests.
Communicate with vendors, residents, employees professionally and courteously.
Maintain organized office records and documentation.
Assist with general administrative tasks and projects.
Keep the front office organized, welcoming, and running smoothly.
Learn and use company systems and software to document requests.

Skills

Reception experience

Customer service

Communication skills

Organizational skills

Dependable

Job description

Brief Description

Receptionist / Administrative Assistant

Location: Naples, Florida

Schedule: Monday–Friday, 8:00 AM–4:30 PM

Pay: $22–$25 per hour

Join a Company with Deep Roots in Southwest Florida

For more than 60 years, Greenscapes of Southwest Florida has been part of the community we call home. Founded in Naples in 1962, Greenscapes began as a small local landscaping company and has grown into one of Southwest Florida’s leading commercial landscape management companies. Today, our team serves properties throughout the region and brings together decades of local experience with the resources of Sperber Landscape Companies.

But while we've grown, we've worked hard to maintain something that has always been important to us: taking care of our people and our customers.

Our team takes a personal, relationship-based approach to our work. Many of our clients have been with us for decades, and we believe those long-term relationships are built on communication, trust, and consistently taking care of the details.

About The Role

This is a front-office, customer-service-focused position. You will be one of the friendly faces and voices of Greenscapes, helping residents, vendors, employees, and visitors get the assistance they need.

You’ll answer phones, help coordinate repair requests, receive inspection reports, and keep information moving between residents and the appropriate members of our team.

This role is a great fit for someone who genuinely likes people, enjoys helping others, stays organized, and takes pride in being someone the team can depend on.

You don't need a college degree or a background in landscaping. We're much more interested in your personality, reliability, communication skills, and willingness to learn.

What You’ll Do

Customer Service & Reception

Welcome visitors and provide a friendly, professional first impression of Greenscapes.
Answer incoming phone calls and help connect callers with the appropriate person or department.
Respond to questions and requests from residents in a helpful and professional manner.
Receive and organize home inspection reports and repair requests from residents.
Communicate repair and service requests to the appropriate team members.
Call in or coordinate repairs as needed.
Help follow up on requests and make sure information gets to the right people.
Communicate with vendors, residents, employees, and other contacts professionally and courteously.

General Office Administration

Maintain organized office records and documentation.
Assist with general administrative tasks and projects.
Help keep the front office organized, welcoming, and running smoothly.
Assist the Office Manager and other team members with day-to-day administrative needs.
Learn and use company systems and software to document and track requests.
Pitch in wherever needed to support the team.

What We’re Looking For

We're looking for someone who is kind, dependable, organized, and genuinely enjoys helping people.

The Ideal Candidate Will Have

Previous experience in reception or office environment roles
A consistent work history demonstrating reliability and commitment.
Excellent communication skills, both on the phone and in person.
A friendly, professional demeanor.
Strong organizational skills and attention to detail.
The ability to keep track of multiple requests and follow through.
Comfort learning new technology, systems, and processes.
A willingness to ask questions, learn, and accept coaching.
A positive, team-oriented attitude.

Education is not a requirement. We're looking for someone who is dependable, personable, teachable, and ready to contribute.

A Team That Will Support You

You won't be thrown into the job and expected to figure everything out on your own.

Our training is hands‑on and designed to help you become comfortable and confident in the role.

You’ll:

Shadow experienced team members while learning the position.
Get to know the people you’ll be working with and learn how the business operates.
Receive training on our systems and processes.
Work one‑on‑one with team members as you take on new responsibilities.
Complete Aspire system training through online videos.
Have an experienced team around you to answer questions and help you succeed.

We believe people do their best work when they feel supported, respected, and comfortable asking for help.

Our Culture

At Greenscapes, we’re proud of the culture we’ve built.

We’re a team that looks out for one another. We understand that everyone has different strengths, and we believe in helping each other rather than leaving someone to struggle on their own.

Our business has grown significantly since 1962, but we haven’t lost the personal side of who we are. We value relationships - with our customers and with each other. Our approach to client service has long centered on teamwork and making sure information flows effectively between our clients and our crews.

If you’re looking for a workplace where people are compassionate, supportive, approachable, and willing to help, you’ll find that here.

Why Join Greenscapes?