Office Assistant/Receptionist

Early Learning Coalition of Palm Beach County; Boynton Beach (FL); On-site; USD 19,000 - 26,000; Full time

Job summary

The Early Learning Coalition of Palm Beach County is seeking an Office Assistant/Receptionist to join our team in Boynton Beach. This full-time role supports front-desk operations, handles multi-line phone systems, greets visitors, and assists staff with administrative tasks.

Ideal candidates will have a high school diploma or GED, at least one year of administrative experience, strong typing skills, and proficiency with Microsoft Office. English fluency is required.

Qualifications

• High school diploma or GED required.
• One year of administrative office experience required.
• Proficient typing skills.
• Tech savvy with cloud-based systems, iOS and Windows 8/10, and Microsoft Office suite.
• Experience in a customer service environment.

Responsibilities

• Serves as the primary receptionist; answers and directs incoming phone calls using a multi-line phone system; greets and directs visitors; answers routine inquiries.
• Greets visitors and callers, directs them to appropriate people, and monitors visitor access.
• Responsible for opening and closing procedures each day.
• Opens, reads, routes, and distributes mail and other material; answers routine letters.
• Completes correspondence and uses proper formats per procedures.
• Performs typing and data entry; prepares routine letters and materials.
• Supports program operations and other departments as needed.
• Prepare bulk mailings.
• Makes copies and may oversee day-to-day copy machine operation; may transmit faxes.

Skills

Typing skills

Customer service

Scheduling

Professional phone skills

Education

High school diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Word

Outlook

Cloud-based systems

iOS

Windows 8/10

Multi-line phone system

Job description

The Early Learning Coalition of Palm Beach County is looking for an Office Assistant/Receptionist to join our team!

WHO WE ARE:

The Early Learning Coalition of Palm Beach County, Inc. strives to ensure that children and their families have access to high-quality, affordable early learning programs and services in our community. We are a local 501(c)(3) nonprofit organization dedicated to building a community-wide committment to ensure that every child is ready to succeed in school and life through comprehensive, high-quality early learning environments.

SUMMARY:

This position is primarily responsible for working directly with customers and staff, providing courteous, friendly, and professional assistance. Good organizational, interpersonal, scheduling, and professional phone skills are necessary. This is a full-time position, with 40 hours per week Monday through Friday from 8:30 am to 5:00 pm and is not eligible for alternative work schedules. Ability to report to office location and attend meetings when required. Able to read, write and speak in English proficiently, is required.

HOURS

This is a full-time position, and business hours at the Boynton location is Monday through Friday 8:30 am to 5:00 pm. Longer hours, evenings, and weekends may be necessary on occasion.

PAY RATE

up to $18.75 per hour commensurate with experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as the primary receptionist; answers and directs incoming phone calls using a multi-line phone system, takes messages, and provides general information; greets and directs visitors; answers routine inquiries.
• Greets visitors and callers, handle their inquiries, and direct them to the appropriate people according to their needs, monitors visitor access.
• Responsible for open and close procedures each day.
• Opens, reads, routes, and distributes incoming mail and other material and answer routine letters.
• Completes correspondence and uses appropriate formats in accordance with company procedures.
• Performs a variety of typing and data entry assignments; prepare and print routine correspondence, letters, labels, and/or other basic written material.
• Supports program operations and other departments as necessary.
• Prepare bulk mailings.
• Makes copies of materials as requested; may oversee day-to-day operation of copy machine; may prepare and transmit facsimiles.

EDUCATION AND/OR EXPERIENCE

• A High school diploma or general education degree (GED).
• One-year administrative office experience is required.
• Proficient in typing skills.
• Must be Tech savvy overall, using cloud-based systems, IOS, Windows 8 and 10, with computer knowledge in Microsoft Office (Excel, PowerPoint, Word, Outlook).
• Experience working in a customer service environment.

Link to full job description

https://elcpalmbeach.box.com/s/1v29ha4xbtjdbppqhbs48rqzye5wgxp2