Office Assistant Practice Based

AdventHealth; Harker Heights (TX); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

403-B Retirement Plan

Paid Parental Leave (4 weeks)

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Harker Heights, Texas is seeking a dedicated administrative professional to support patient access and scheduling. You will greet patients, collect payments, verify insurance, and coordinate referrals to ensure smooth clinic operations.

This role requires a High School Diploma or equivalent, with 1+ years of related experience preferred. Bilingual English/Spanish is advantageous, and the facility emphasizes timely, compassionate patient service.

Qualifications

• High School Diploma or Equivalent is required.
• English-Spanish bilingual proficiency preferred.
• 1+ years related experience preferred.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a welcoming and timely manner.
• Answers telephone and documents calls.
• Collects required documents such as insurance cards and photo IDs.
• Schedules and confirms patient appointments to reduce no-shows.
• Obtains and distributes medical records and verifies insurance coverage.
• Collects copays and payments at the time of service per policy.
• Establishes patient payment plans as needed.
• Processes patient referrals accurately and timely.
• Other duties as assigned.

Skills

Bilingual (English/Spanish)

Education

High School Diploma or Equivalent

Field Of Study: or equivalent

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

3035 Stillhouse Lake Rd

City

Harker Heights

State

Texas

Postal Code

76548

Job Description

Work Schedule -Monday-Friday 8:00 AM-5:00 PM

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner. Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles call in a timely and friendly manner, including appropriate documentation of the call.
• Consistently responds to patient requests in a timely and professional manner. Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments prior to the appointment date to ensure a low no-show rate.
• Obtains appropriate medical records and patient information to support patient care needs and distributes documentation within the AMR accurately and timely. Obtains insurance authorizations and verifies coverage prior to the patient's appointments, notifying the patient of the current status.
• Collects copays, deposits, deductibles, prior balances, coinsurance, and self-pay payments at the time of service per department policy.
• Establishes patient payment plans as required by department policy.
• Processes patient referrals accurately and timely.
• Other duties as assigned

Education

• High School Graduate or Equivalent [Required]

Field Of Study

• or equivalent

Work Experience

• 1+ years related experience [Preferred]

Additional Information

• English-Spanish Bilingual Proficiency Preferred

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$16.50 - $26.41

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.