Office Assistant Part-Time

Comprehensive Treatment Centers; Raleigh (NC); On-site; USD 21,000 - 30,000; Part time

Job summary

Raleigh Comprehensive Treatment Center in Raleigh, NC seeks an Office Assistant for part-time hours to support front-desk functions, scheduling, and billing within an opioid treatment program. The role emphasizes patient-facing administrative tasks and accurate data entry in a healthcare setting.

The ideal candidate has prior healthcare admin experience, understands HIPAA, and can maintain confidentiality while delivering courteous, efficient service to patients and staff.

Qualifications

• Healthcare administrative experience in a clinic setting.
• Experience with billing, patient check-in, and scheduling.
• Ability to multitask and stay organized in a fast-paced environment.
• Strong communication with patients and staff; professional demeanor.
• Familiarity with HIPAA and 42 CFR Part 2 regulations.

Responsibilities

• Perform general administrative tasks per clinic procedures.
• Answer phones, assist front desk during peak hours or staff absence.
• Handle billing reports and patient check-in processes.
• Sort, organize, and maintain office records.
• Assist with new patient enrollments and insurance/billing reports.
• Support clinical staff and patients as needed; maintain confidentiality.

Skills

Admin experience

OTP/recovery environment

Front-desk support

Billing & check-in

Computer & data entry

Clerical tasks

Organizational skills

Professional communication

HIPAA compliance

Team oriented

Education

High school diploma

Job description

Outpatient Opioid Treatment Program (OTP)

Seeking: Office Assistant

Part-Time Hours

• Monday - Tuesday 5:30 AM - 1 PM
• Occasional Wednesdays

Our Team

Raleigh Comprehensive Treatment Center (CTC), located in Raleigh, NC, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our mission is to provide full-circle care that includes a blend of therapies and the use of safe and effective medications. Our team is the front line of our fight against the opiate epidemic.

Your Job As An Office Assistant

The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Your Responsibilities As An Office Assistant

• Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
• May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
• Operate the front desk duties during peak hours or when primary staff in unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and,
• Perform other duties as assigned.

Your Education, Skills, And Qualifications

• High school diploma or equivalent required
• Previous administrative experience in a healthcare setting
• Comfortable working in an opioid treatment program (OTP) / recovery environment
• Skilled in answering phones, greeting patients, and providing front-desk support
• Experience with billing processes, patient check-in, and appointment scheduling
• Proficient with computer systems, word processing, and basic data entry
• Familiarity with office equipment and general clerical duties (scanning, faxing, filing)
• Strong organizational skills, attention to detail, and ability to multitask
• Professional and courteous communication skills (in person, by phone, and in writing)
• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations
• Dependable, team-oriented mindset with a focus on supporting clinical staff and patients

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.