Office Assistant

Acadia Healthcare; Claussville (PA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Semi-Annual Bonus Program

Medical, Dental, and Vision insurance

Competitive 401(k) plan

Paid vacation and sick time

Early morning hours

Opportunity for growth

Job summary

Acadia Healthcare’s Allentown Comprehensive Treatment Center (CTC) is seeking an Office Assistant for the OTP program in Allentown, PA. This part-time role covers early morning hours and supports administrative tasks to ensure smooth clinic operations.

You will handle phones, scheduling, billing support, and patient check-ins while maintaining HIPAA compliance and a friendly, professional demeanor with patients and staff.

Qualifications

• High school diploma or equivalent required.
• Healthcare administrative experience preferred.
• Comfortable working in an OTP/recovery environment.
• Skilled in answering phones, greeting patients, and front-desk support.
• Experience with billing, patient check-in, and appointment scheduling.
• Proficient with computer systems, word processing, and data entry.
• Familiarity with office equipment and clerical duties.
• Strong organizational skills, attention to detail, and multitasking.
• Professional and courteous communication; HIPAA and 42 CFR Part 2 compliance.
• Dependable, team-oriented mindset supporting clinical staff and patients.

Responsibilities

• Perform general administrative tasks in accordance with clinic procedures.
• May include answering phones, billing, typing or word processing, office machine operation, and filing.
• Operate front desk duties during peak hours or when primary staff are unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and,
• Perform other duties as assigned.

Skills

Front-desk support

Billing processes

Appointment scheduling

HIPAA compliance

Confidentiality

Customer service

Education

High school diploma or equivalent

Tools

Computer systems

Word processing

Job description

Overview

Outpatient Opioid Treatment Program (OTP)

Seeking:Office Assistant

Part-Time Hours: Monday-Friday 5:30 AM-10:00 AM

Our Benefits:

• Semi-Annual Bonus Program
• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• Early morning hours offering a great work/life balance
• Opportunityfor growth that is second to none in the industry

Our Team:

Allentown Comprehensive Treatment Center (CTC), located in Orefield, PA, is part of Acadia Healthcare's Comprehensive Treatment Centers, the leading provider of medication-assisted treatment in the nation. Our counseling team provides compassionate, high-quality counseling and therapy to patients that are seeking recovery from Opioid Use Disorder.

Your Job as an Office Assistant:

The Office Assistant role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Your Responsibilities as an Office Assistant:

• Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
• May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
• Operate the front desk duties during peak hours or when primary staff in unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and,
• Perform other duties as assigned.

Qualifications

Your Education, Skills, and Qualifications:

• High school diploma or equivalent required
• Previous administrative experience in a healthcare setting
• Comfortable working in an opioid treatment program (OTP) / recovery environment
• Skilled in answering phones, greeting patients, and providing front-desk support
• Experience with billing processes, patient check-in, and appointment scheduling
• Proficient with computer systems, word processing, and basic data entry
• Familiarity with office equipment and general clerical duties (scanning, faxing, filing)
• Strong organizational skills, attention to detail, and ability to multitask
• Professional and courteous communication skills (in person, by phone, and in writing)
• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations
• Dependable, team-oriented mindset with a focus on supporting clinical staff and patients

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal, and local laws.