Office Assistant - Outpatient

Comprehensive Treatment Centers; Lowell (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider in Lowell, MA is seeking an Office Assistant for their Outpatient Opioid Treatment Program. The role involves various administrative tasks, supporting patient enrollments, and maintaining records in a compassionate recovery environment. Join a dedicated team committed to transforming lives and providing high-quality care.

Benefits

Semi-Annual Bonus Program

Medical, Dental, and Vision insurance

Competitive 401(k) plan

Paid vacation and sick time

STAR LRP Student Loan Forgiveness

Early morning hours for work/life balance

Opportunities for growth

Qualifications

• Previous administrative experience in a healthcare setting preferred.
• Comfortable working in an addiction recovery environment.

Responsibilities

• Perform general administrative tasks according to office procedures.
• Assist with new patient enrollments and maintain office records.
• Operate front desk duties during peak hours.

Skills

Administrative Support

Communication

Organization

Education

High School Diploma or equivalent

Tools

Word Processing

Office Machine Operation

Job description

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Outpatient Opioid Treatment Program (OTP)

Overview

Outpatient Opioid Treatment Program (OTP)

Now Hiring: Office Assistant

Our Team

Lowell Comprehensive Treatment Center (CTC), located in Lowell, MA , is part of Acadia Healthcare's Comprehensive Treatment Centers—the nation's leader in medication-assisted treatment (MAT) for individuals seeking recovery from Opioid Use Disorder. We provide a continuum of care that includes Medication-Assisted Treatment (MAT), Office-Based Addiction Treatment (OBAT), Intensive Outpatient Programs (IOP), and mobile treatment units. Our approach to holistic addiction care extends beyond clinical treatment, incorporating recovery coaching , community outreach and partnerships to ensure patients receive comprehensive, patient-centered support.

Transforming Lives With Community & Compassion

With 14 outpatient opioid treatment programs (OTPs) across Massachusetts and Rhode Island, we are committed to removing barriers to care and fostering long-term recovery. Through collaborations with nursing homes, justice-involved populations, and community organizations, we ensure comprehensive, patient-centered support. Our CTC clinics cultivate a supportive recovery environment by hosting engaging patient events, including holiday celebrations, Black Balloon Day, and wellness initiatives. Additionally, we partner with yoga programs, animal therapy providers, and health services to promote holistic healing and whole-person well-being throughout the recovery journey.

Where Passion Meets Purpose. Join Our Team!

Our compassionate team is dedicated to empowering individuals on their recovery journey, providing high-quality care, offering unwavering support, and fostering a patient-centered approach to healing. Through evidence-based treatment and a commitment to whole-person wellness, our team members play a vital role in helping individuals reclaim their lives. If you’re passionate about making a difference and want to be part of a supportive, mission-driven team committed to transforming lives and strengthening local communities, we encourage you to apply today. Join us in delivering dedicated care and meaningful recovery support.

Full Time Hours: Monday - Friday, 5:45 AM - 1:45 PM

Our Benefits

• Semi-Annual Bonus Program
• Medical, Dental, and Vision insurance
• Competitive 401(k) plan
• Paid vacation and sick time
• STAR LRP Student Loan Forgiveness
• Early morning hours offering a great work/life balance
• Opportunity for growth that is second to none in the industry
  
  

Your Job As An Office Assistant

The Administrative Support role will perform various administrative functions assigned in accordance with the office procedures of the clinic. Responsibilities may include answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Job Responsibilities

• Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
• May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
• Operate the front desk duties during peak hours or when primary staff in unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and,
• Perform other duties as assigned.
  
  

Compensation for roles at Lowell Comprehensive Treatment Center varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. Lowell Comprehensive Treatment Center provides a reasonable hourly range of compensation for roles that may be hired in Massachusetts as set forth below.

Role Location: Massachusetts

Calculated Salary Range for the role: $20.93 - $21.97 per hour

Qualifications

Your Education, Skills and Qualifications:

• High School Diploma or equivalent
• Previous administrative experience in a healthcare setting preferred
• Experienced in answering telephones, billing, typing or computer word processing, office machine operation, and filing
• Must be comfortable with working in an addiction recovery environment
  
  

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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