Office Assistant- Operations/Engineering

Golden Valley Electric Association; Fairbanks (AK); On-site; USD 54,000 - 57,000; Full time

Benefits offered by this job

Retirement/401K

Health Insurance

Life Insurance

Short and Long Term Disability

Paid Leave

Flexible Spending

Wellness Benefits

Job summary

Golden Valley Electric Association in Fairbanks, Alaska, is seeking an Office Assistant in Operations/Engineering. The role focuses on delivering excellent customer service, coordinating administrative tasks, and supporting project delivery in a fast-paced, safety-driven environment.

The position offers benefits including Retirement/401K, Health Insurance, Life Insurance, Disability, Paid Leave, Flexible Spending, and Wellness Benefits.

Qualifications

• High school diploma or equivalent.
• Three years of customer service experience.
• Proficiency in standard office software and tools.

Responsibilities

• Serve as primary contact for members, contractors, and agencies to support operations and project delivery.
• Coordinate administrative tasks and program support within Operations/Engineering.
• Maintain accurate records and positive relationships through clear communication and timely follow-ups.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma

Tools

Office software

Job description

Join our team at Golden Valley Electric Association in Fairbanks, Alaska, as an Office Assistant in Operations/Engineering! This role offers an exciting opportunity to directly impact our customers and support our innovative projects. You will play a crucial part in ensuring smooth operations and excellent service delivery.

Your attention to detail and dedication to customer satisfaction will drive our mission focus forward. If you thrive in a fast-paced, forward-thinking environment, this position is perfect for you. Don't miss the chance to be a part of a company that values safety, fiscal responsibility, and continuous improvement.

be a part of our energetic team! You can get great benefits such as Retirement/401K, Health Insurance, Life Insurance, Short and Long Term Disability, Paid Leave, Flexible Spending, and Wellness Benefits. Starting pay is $26.74 hourly per IBEW Collective Bargaining Agreement.

Golden Valley Electric Association: Our Story

GVEA is an electric cooperative which maintains 3,340 miles of transmission and distribution lines, 40 substations, and 9 generating facilities. Our system is interconnected with Fort Wainwright, Eielson AFB, Fort Greely, the University of Alaska-Fairbanks, and all of the electric utilities in the Alaska Railbelt, extending from Homer to Fairbanks. Powering the Interior of Alaska, GVEA contributes to the economic, environmental, and social viability of our communities.

What would you do as aN Office Assistant- Operations/Engineering

As a full-time Office Assistant in Operations/Engineering at Golden Valley Electric Association in Fairbanks, Alaska, you will be at the forefront of providing exceptional customer service support to our valued members, contractors, and local agencies. Serving as the primary point of contact, you will have the opportunity to engage with stakeholders daily to ensure smooth operations and timely project delivery. By collaborating closely with our dedicated Operations and Engineering teams, you will play a vital role in coordinating various administrative tasks, program support, and account management functions.

Your attention to detail and commitment to efficient workflow processes will help drive our mission focus and uphold our standards of excellence in service delivery.

What you need to be successful

To excel in the role of an Office Assistant in Operations/Engineering at Golden Valley Electric Association, candidates should possess a high school diploma or equivalent qualification. Additionally, a minimum of three years of experience in a customer service-related capacity is essential to succeed in this position. Proficiency in various software applications and tools is necessary to handle administrative tasks efficiently and support the Engineering and Operations divisions effectively. Strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment are critical for providing exceptional customer service support and maintaining positive relationships with members, contractors, and local agencies. A proactive attitude, problem-solving skills, and a strong commitment to teamwork are also key qualities required for success in this role.

Knowledge and skills required for the position are:

• High school diploma or the equivalent.
• Three years’ experience working in a customer service-related capacity.

Note: As a condition of employment, successful applicants must become an IBEW member within 30 days after employment.

GVEA conducts pre-employment, post-offer drug/alcohol screening and background checks. Background checks will be conducted on all final candidates as deemed necessary. All offers of employment at Golden Valley Electric Association are contingent upon clear results of a drug/alcohol screening.