Office Assistant - KAH/ML

Ace Hardware Corporation; Kahului, Northern (HI, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare plan

Paid time off

401(k)

Anniversary bonus

Employee discount after probation

Paid training

Job summary

Marmac Ace Hardware in Kahului, Maui, is seeking a dependable Office Assistant to join our hands-on team. This role blends office administration with retail store support, training provided, and opportunities to grow with a locally owned business.

You will handle emails, assist customers, and learn our cashiering and back‑office systems across two locations. We value reliability, attention to detail, and a positive, team‑oriented attitude.

Qualifications

• Reliable, attentive to detail, and willing to learn our systems and procedures.
• Comfortable with computers, email, and learning new software.
• Able to work in both office and retail environments.

Responsibilities

• Check, organize, and respond to emails throughout the day.
• Assist with daily office administration and recordkeeping.
• Prepare bank deposits and change orders.
• Assist with daily reports, reconciliation, and payment processing.
• Enter and maintain product pricing changes.
• Create and maintain sale tags and promotional pricing.
• Assist with store promotions.
• Learn and use our computer and back‑office systems.
• Assist with Ace Rewards and online orders.
• Maintain office supplies and keep the office organized.
• Assist customers and team members as needed.
• Learn and become proficient with our cashiering and point‑of‑sale system.

Skills

Dependable

Organized

Detail-oriented

Customer service

Communication

Tools

Email

POS system

Back-office software

Computer

Job description

Marmac Ace Hardware is looking for a dependable, organized, and detail-oriented Office Assistant to join our team.

We are a locally owned and operated business that has served the Maui community for over 50 years. We take pride in providing helpful service to our customers and creating a friendly, team-oriented workplace.

This is a hands‑on position that combines office administration with retail store support. You will spend much of your time handling office responsibilities, but you will also assist customers, cashiers, and other team members when needed.

Previous office or hardware experience is not required. We provide training. We are looking for someone who is reliable, comfortable with computers, pays close attention to detail, and is willing to learn our systems and procedures.

WHAT YOU'LL DO

• Check, organize, and respond to emails throughout the day
• Assist with daily office administration and recordkeeping
• Prepare bank deposits and change orders
• Assist with daily reports, reconciliation, and payment processing
• Enter and maintain product pricing changes
• Create and maintain sale tags and promotional pricing
• Assist with store promotions
• Learn and use our computer and back‑office systems
• Assist with Ace Rewards and online orders
• Maintain office supplies and keep the office organized
• Assist customers and team members as needed
• Learn and become proficient with our cashiering and point‑of‑sale system
• Provide cashier coverage when needed
• Assist with basic store marketing and social media
• Help with other day‑to‑day store operations as needed

WHAT WE'RE LOOKING FOR

• Dependable and responsible
• Organized with strong attention to detail
• Comfortable using computers, email, and learning new software
• Able to follow procedures and instructions accurately
• Good communication and customer service skills
• Able to work independently and as part of a team
• Comfortable working in both an office and retail environment
• Willing to learn cashiering and other store procedures
• Able to work in a fast‑paced environment and handle changing priorities

Previous office, administrative, retail, or cashiering experience is a plus, but we are willing to train the right person.

IMPORTANT – THIS IS NOT A DESK-ONLY POSITION

Although this is an Office Assistant position, our office is part of a busy retail operation.

You must be willing to learn our cashiering system and assist at the registers when needed. You may also be asked to help customers or assist with other store operations.

We're looking for someone who is comfortable moving between office work, computer tasks, cashiering, customer service, and other responsibilities throughout the day.

SCHEDULE

Applicants must be available to work the following schedule:

Monday: 8:00 AM – 5:00 PM

Tuesday: OFF

Wednesday: 8:00 AM – 5:00 PM

Thursday: 8:00 AM – 5:00 PM

Friday: 8:00 AM – 5:00 PM

Saturday: 8:00 AM – 5:30 PM

Sunday: OFF

Must be able to work at both our Kahului and Maui Lani locations.

BENEFITS & PERKS

• Comprehensive healthcare plan
• Paid time off
• 401(k)
• Anniversary bonus
• Employee discount after the probationary period
• Paid training

Company Introduction

Marmac Inc. is a locally owned, family‑run business that has proudly served the Maui community since 1971. What started as a small hardware store in Kahului has grown into two locations and a strong, close‑knit team, while still holding true to our original philosophy of giving back and treating people like family.
We’re more than just a hardware store; we’re a place where employees are valued, supported, and given the opportunity to grow. Many of our team members stay with us long‑term because of our positive work environment, hands‑on leadership, and commitment to teamwork.
As part of the Ace Hardware family, we combine the stability of a national brand with the personal, community‑focused approach of a local business. We take pride in delivering the best customer service on the island, creating a welcoming atmosphere for both our customers and our employees.
If you’re someone who enjoys working with people, takes pride in your work, and wants to be part of a supportive, team‑oriented environment, we’d love to have you join the Marmac team.