Office Assistant (Jail) - 2nd Shift

Racine, County of (WI); Elmwood Park (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Racine County Jail in Wisconsin is seeking an Office Assistant to support the 24-hour window, interact with the public, take calls, facilitate the bond process, and manage jail paperwork under Jail Administration.

The role requires strong organization, attendance, and proficiency with MS Office; experience with JMS is helpful. Responsibilities include billing, bond handling, and maintaining records.

Qualifications

• High school diploma or GED equivalent.
• Proficiency in Microsoft Outlook, Microsoft Word and Microsoft Excel.
• Type 50 net w.p.m. with 95% accuracy.
• Prompt and regular attendance.
• Ability to maintain accurate and complete records and inventory of supplies.

Responsibilities

• Processing billing for a variety of agencies which includes keeping accurate records such as spreadsheets, email correspondence, and professional communication with the agencies.
• Receiving and processing bond money and the associated paperwork.
• Accessing and successfully utilizing all reporting and data features consistent with the Clerk position within the Jail Management Software (JMS)
• Candidate must be organizationally sound, have an excellent attendance record, and the ability to learn a variety of different programs and applications.
• All other job duties as assigned.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

High school diploma or GED

Tools

JMS

Job description

Office Assistants in the jail are responsible for the orderly and professional operation of the Jail’s 24-hour window. This position is responsible for interacting with the public, taking phone calls, facilitating the bond process and filing, processing and managing jail and inmate paperwork at the direction of the Jail Administration.

• Processing billing for a variety of agencies which includes keeping accurate records such as spreadsheets, email correspondence, and professional communication with the agencies.
• Receiving and processing bond money and the associated paperwork.
• Accessing and successfully utilizing all reporting and data features consistent with the Clerk position within the Jail Management Software (JMS)
• Candidate must be organizationally sound, have an excellent attendance record, and the ability to learn a variety of different programs and applications.
• All other job duties as assigned.

Supervision Received

Receives general supervision from the lead Property Clerk, Corrections Sergeants, and Jail Administration.

• High school diploma or GED equivalent.
• Proficiency in Microsoft Outlook, Microsoft Word and Microsoft Excel.
• Type 50 net w.p.m. with 95% accuracy.
• Prompt and regular attendance.

• Ability to maintain accurate and complete records and inventory of supplies.
• Ability to communicate effectively with other employees, inmates and the general public.
• Ability to use word processing and records management software programs on a personal computer.
• Demonstrates an ability to quickly gain an understanding of the associated jail service standards and learns how to handle complaints, questions, or inquiries from the inmates, the public and coworkers.
• Demonstrates an ability to respond to basic issues as they arise and quickly responding to situations in a polite and respectful manner. Knows when to refer an issue to a higher-level employee.
• Demonstrates a basic understanding and respect for the diversity of the jail at large; inmates, co-workers, supervisors, command staff and the public.

This description has been prepared to assist in properly evaluating various classes of responsibilities, skills, working conditions, etc., present in the classification. It is intended to indicate the kinds of tasks and characteristic levels of work difficulty that will be required of positions that will be given this title. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind and level of difficulty.