MASTER CONTROL TECHNICIAN

Black Hawk County (IA); Iowa (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Black Hawk County (IA) is seeking a Jail Security Officer to guard the county jail facility, monitor inmate and visitor movement, and respond to emergencies. This role requires vigilance in controlling access points, operating secure doors, elevators, and sally port, and coordinating with intake staff and shift supervisors.

The position emphasizes regular attendance, strong communication, and proficiency with computer software.

Qualifications

• High school diploma or GED and two years clerical experience with public contact and data entry.
• Experience in governmental environment preferred.
• Excellent written and verbal communication required.

Responsibilities

• Monitor and control inmate, visitor, and staff movement within the jail.
• Operate and monitor jail doors, elevator, and sally port access.
• Respond to radio and intercom calls and emergencies per Shift Supervisor.
• Receive paperwork and court orders during non-office hours.

Skills

Communication skills

Computer skills

Interpersonal skills

Education

GED

Tools

Computer software

Job description

Under general supervision of the Jail Division, is assigned on a shift in the security of the county jail facility; responsible to monitor and control the access, conduct and movement of inmates, visitors and staff to areas within the jail; and performs related work as required.

• Must be capable of regular and predictable attendance at a specified location in order to perform assigned tasks.
• SECURITY OF THE COUNTY JAIL FACILITY:
  • Operate, monitor and respond to radio calls.
  • Monitor and respond to intercom calls.
  • Assists in the safe movement and placement of inmates within the facility by monitoring their movement electronically, remotely opening and closing doors as required and implementing emergency response through observation of inmate's and visitor's movement within the housing units and adjoining areas.
  • Oversees security of entire facility:
• Operates all secure doors within the jail, intake, courtroom, and medical clinic. Control all movement of staff, inmates and visitors in the secure perimeter of the jail.
• Operates and monitors elevator to basement, 1st, 2nd and 3rd levels; operates overhead and entrance doors into and out of sally port.
• Allow entrance and exit of using agencies into and out of sally port as directed by the intake staff.
• Receives visitors for jail at secure perimeter entrance, allows access to secure perimeter, as assigned and authorized.
• EMERGENCY PROCEDURES: Must be able to takeover security of affected areas in the event of an emergency in the secure perimeter by enacting the following actions as needed;
  • Notify the Shift Supervisor of all emergencies in the jail;
  • Contact emergency services as directed, such as ambulance, fire, other responding agencies;
  • Allow access of emergency responders into secure perimeter.
  • Follow instructions of Shift Supervisor during all emergency situations.
  • Receive head counts upon cessation of emergencies; notify Shift Supervisor of head count results and discrepancies, if any.
  • Announce resumption of normal operation following emergency.
• OTHER DUTIES AS ASSIGNED, INCLUDING BUT NOT LIMITED TO:
  • Receives incoming telephone calls to the Sheriff's Office and jail during business and non-business hours.
  • Assume control of front entrance during non-business hours.
  • Receives paperwork, court orders and other documents during non-office hours.
  • Notify Shift Supervisor of receipt of paperwork, court orders, bonds, etc., effecting acceptance or release of inmates.
  • Receives bonding agents, allowing access into secure perimeter for the purpose of conducting business, receive bonds for inmates.
  • Notify intake staff of arrival of arrestees at sally port entrance or of anticipated arrival of combative arrestees or other persons.
• Other duties as assigned.
• Supervision is received from BHC Jail Sergeants, Lieutenants, Captain, or other designated supervisor.
• No functional and administrative supervision is exercised over support staff.

• High school diploma or general education degree (GED); and two years clerical experience which includes direct public contact and experience in data entry training; or equivalent combination of education and experience.
• Demonstrated job-related experience in a governmental environment is preferred.
• Excellent written and verbal communication skills are required.
• Must have the ability to establish and maintain good working relationships with co-workers and management.
• Must be proficient in computer software applications.

The work environment and physical demand characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Refer to the "Essential and Marginal Function Analysis" statement for a complete description of essential functions and functional requirements.

• Position requires specific vision abilities such as close vision, distance vision, depth perception, and ability to adjust.
• Position requires frequent use of hands, fingers, arms.
• Mostly seated work in an enclosed room with occasional exposure to high stress situations.