Office Assistant - IT Accessibility Support

The Chronicle Of Higher Education, Inc.; Baltimore (MD); Hybrid; USD 34,000 - 42,000; Full time

Job summary

The Health Sciences and Human Services Library at the University of Maryland, Baltimore seeks an Office Assistant to provide routine administrative and project support for digital accessibility initiatives. Under supervision, you will organize, review, document, and track accessibility work across digital content and library services.

The role focuses on entry-level support for accessibility projects, with duties in documents, repositories, and web materials, contributing to improved access to

Qualifications

• High school diploma or GED is required.
• Experience with Microsoft Word, Excel, Adobe Acrobat, SharePoint, or similar tools preferred.
• Experience with digital files, PDFs, spreadsheets, or online forms preferred.
• Interest in accessible documents, web accessibility, digital archives, or assistive technologies.
• Strong attention to detail, patience, and willingness to ask questions when instructions are unclear.

Responsibilities

• Assist with reviewing digital files, documents, and repository materials using established checklists and procedures.
• Help organize, name, sort, copy, file, and track electronic documents and project records.
• Enter, update, and retrieve project information in spreadsheets, databases, SharePoint lists, or other tracking systems.
• Maintain records of accessibility issues, remediation status, and next steps.
• Support routine document preparation and formatting tasks (PDFs, Word, presentations).
• Assist staff with basic accessibility practices on documents and digital content.
• Compile basic data and project updates for supervisors and partners.
• Prepare simple documentation, guides, or workflow notes related to accessibility support.
• Communicate questions, progress, and issues clearly to supervisors.
• Participate in training related to digital accessibility principles and workflows.

Skills

Communication

Organizational skills

Attention to detail

Instruction following

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Adobe Acrobat

SharePoint

Job description

The Health Sciences and Human Services Library at the Universityof Maryland, Baltimore seeks an Office Assistant toprovide routine administrative and project support for digitalaccessibility initiatives.

Under direct supervision, this positionwill assist with organizing, reviewing, documenting, and trackingdigital content accessibility work in support of library services, digital collections, and UMB accessibility efforts.

This position will support work related to electronic documents, repository content, web-based materials, and other digital files. Duties will be performed according to established instructions, workflows, and review procedures. The position is intended to provide structured, entry-level support for accessibility-relatedprojects while helping the library improve access to digitalcontent.

Benefits (Contractual/C2 Employee):

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, alongwith additional exciting perks that employees cantake advantage of. Contingent Category II staff receive a generousleave package that includes over 2 weeks of vacation each year,paid holidays, sick time, and time for community service;subsidized comprehensive health insurance and supplementalretirement options; professional learning and development programs;limited tuition remission for employees enrolled at UMB; lifeinsurance and long-term disability; and flexible work schedules andteleworking options (if applicable per job).

UMB is a public university and constituent institution of theUniversity System of Maryland. All employees are expected to workprimarily physically within the State of Maryland.

Primary Duties

• Assist with reviewing digital files, documents, and repositorymaterials using established checklists and procedures.
• Help organize, name, sort, copy, file, and track electronic documents and project records.
• Enter, update, and retrieve project information in spreadsheets, databases, SharePoint lists, or other designated trackingsystems.
• Assist with maintaining records of accessibility issues, remediation status, completed work, and next steps.
• Support routine document preparation and formatting tasks, including work with PDFs, Word documents, presentations, scannedmaterials, and other digital files.
• Assist staff with applying basic accessibility practices to documents and digital content, following provided instructions andtemplates.
• Compile basic data and project updates for supervisors, mentors, and project partners.
• Help prepare simple documentation, guides, or workflow notes related to accessibility support activities.
• Communicate questions, progress, and issues clearly to supervisors and assigned staff.
• Participate in training related to digital accessibility principles, document remediation tools, library systems, and established project workflows.
• Perform other related duties as assigned.

Knowledge, Skills, and Abilities

• Ability to read, understand, and follow oral and writteninstructions.
• Ability to communicate effectively (verbally and written) andmaintain effective working relationships.
• Ability to use standard office technology, including computers, keyboards, email, shared files, spreadsheets, and document editingtools.
• Ability to organize and file information according to alphabetic, numeric, or other defined systems.
• Ability to enter, retrieve, copy, sort, and maintain informationaccurately.
• Ability to perform routine work with attention to detail.

Work Environment and Schedule

This position is associated with the Maryland Corps/Service YearOption program and is designed to provide meaningful,skill-building work in support of digital accessibilityinitiatives. The schedule is expected to be at least 30 hours perweek and generally fall within regular business hours. HSHSLoperates in a hybrid environment while maintaining consistentonsite staffing. The employee should expect to work onsite themajority of the time to support training, supervision, mentorship,and collaboration.

Position Context

The position will support HSHSL and UMB efforts to improve theaccessibility of digital content, including materials from the UMBDigital Archive and other library-supported digital services. Workwill be closely guided and reviewed by supervisors and mentors. Asskills develop, the employee may take on additional routineresponsibilities related to their position and within establishedaccessibility workflows.

Salary:

$38,000 ( $18.22/hr)

Appointment Term:

This is a temporary, 9-month appointment.The hiring range shown above reflects the annual salary range forthe position; actual compensation will be prorated based on the9-month appointment term.

Qualifications :

Education:

High school diploma or GED.

Experience:

None required.

Preferred Qualifications

• Experience using Microsoft Word, Excel, Adobe Acrobat,SharePoint, or similar tools.
• Experience working with digital files, scanned documents, PDFs, spreadsheets, or online forms.
• Interest in learning about accessible documents, webaccessibility, digital archives, or assistive technologies.
• Strong attention to detail, patience, and willingness to ask questions when instructions or procedures are unclear.

OTHER

Except for qualifications established by law,additional related experience and formal education in which one hasgained the knowledge, skills, and abilities required for fullperformance of the work of the job class may be substituted for theeducation or experience requirement on a year-for-year basis with30 college credits being equivalent to one year ofexperience.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:

Ability to read, spell accurately, and write legibly; tocommunicate effectively; to operate manual and automated officeequipment and keyboards; to file documents according to alphabeticand numeric sequences; to understand and follow oral and writteninstructions; to communicate effectively; to maintain effectivework relationships; to perform arithmetic computations.

UMB is committed to cultivating a diverse and inclusive workforceand is proud to be an equal employment opportunity employer. Allqualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, ancestry or nationalorigin, sex, pregnancy or related conditions, sexual orientation,gender identity or expression, genetic information, physical ormental disability, marital status, protected veteran's status, orany other legally protected classification.

If you anticipate needing a reasonable accommodation for adisability under the Americans With Disabilities Act (ADA), duringany part of the employment process, please submit a UMB Job Applicant Accommodation Request . You may also contact [e-mail]. Please note that only inquiries concerning an ADA request forreasonable accommodation will be responded to from this emailaddress.

University of Maryland, Baltimore prohibits sex discriminationin any education program or activity that it operates. Individualsmay report concerns or questions to the Title IX Coordinator. Readthe UMB Notice of Non-Discrimination for more information.