Office Assistant II (Aging Services)

Calvert County Government; United States; On-site; USD 44,000 - 51,000; Full time

Benefits offered by this job

Sick leave 15 days

Annual leave 10 days

Personal leave 5 days

Holidays 13

Defined Contribution Plan

457(b)

Tuition reimbursement up to 80%

Medical, dental, and vision coverage

Flexible spending accounts

Gym membership discounts

Job summary

Calvert County Government seeks an Office Assistant II for the Southern Pines Senior Center in Lusby, MD. The role provides front-line support, answers inquiries, greets visitors, and connects individuals with staff and resources.

The position also handles records, data entry, and coordination of communications. Responsibilities include assisting with office procedures, processing information in databases, and ensuring confidentiality.

Qualifications

• Provide front-line office support to the public and assist visitors.
• Explain services and direct inquiries to appropriate staff.
• Maintain records and handle confidential information with discretion.

Responsibilities

• Greet visitors and respond to questions or direct to the right staff.
• Answer and screen phone calls and transfer to appropriate offices.
• Process information using computer databases and maintain records.
• Prepare documents and communications with proper grammar and formatting.
• Assist with daily office operations and coordination with other county units.

Skills

Customer service

Front-line support

Office procedures

Data entry

Confidentiality

Education

High School diploma or GED

Tools

MS Office

Database software

Job description

Job Description: ATTENTION: This job announcement will close at 11:59 pm Eastern Time on either: (A) October 28, 2026, or (B) The date that 100 applications are received; whichever occurs first. If the announcement closes on the date that 100 applications are received, all applications submitted by 11:59 pm that day will be given consideration, including those in excess of 100.

This customer-focused position provides front-line office support to older adults seeking information and services. The Office Assistant II welcomes visitors, answers questions, responds to calls, and helps connect individuals with the appropriate staff and resources. The role also supports daily office operations by maintaining records, processing information, coordinating communication, and handling sensitive information with care and discretion.

This position is located at Southern Pines Senior Center in Lusby, MD.

Performs general office clerical work in support of unit operations. The work involves providing general office support services including responsible contacts with the public and others for the purpose of facilitating the use of services. The work requires training and prior experience in office clerical work. Work often requires coordination with another agency or unit or department of the County. The work is performed under close to general supervision of administrative staff or higher graded office staff.

Essential Job Functions

• Receives, sorts, files, and responds to incoming office communication, requiring familiarity with specific online databases and procedures related to unit operations.
• Proofs standard items for distribution.
• Ensures confidential information reaches correct location.
• Receives and assists visitors to the office; queries visitors and directs them to appropriate staff or offices; answers substantive questions regarding office/department operations for the purpose of facilitating the use of services.
• Assists with substantive questions regarding office protocol and directs them to work area, assisting with training on office procedures/routine equipment.
• Receives, screens, and refers telephone calls; queries callers and transfers or refers calls to appropriate staff or other offices; answers technical or substantive questions regarding office/department operations.
• Receives and routes mail; directs items to other staff or County offices as appropriate.
• Processes information by keying data into computer databases and other computerized record systems; codes and verifies data; updates, edits and corrects data files; produces computer printouts.
• Maintains manual and/or automated financial, accounting, personnel and other administrative and management files and records; ensures confidentiality of files and records and uses discretion in controlling access to and release of information.
• Produces a variety of word-processed documents such as letters, memoranda, and reports; keyboards copy from drafts; proofs and edits materials for accuracy of grammar, spelling, punctuation and format and makes corrections; ensures adherence to established style guides and formats.
• Communicates throughout the County and with external entities to arrange schedules, meetings and relay or obtain information; ensures through appropriate follow up, explanation and instructions that matters are properly acted upon.

Other Duties Performs related work as required.

Knowledge, Skills, and Abilities

• Knowledge of-- Modern office procedures and practices including operation of office appliances such as calculators and computers.
• Ability to-- Assist the public, clientele, and others to utilize services by explaining, instructing and advising them regarding their needs and requests and the services provided. Perform general office clerical work quickly and efficiently. Deal effectively with the public.

Required Qualifications

Training and/or Education: High School diploma or GED equivalent, including or supplemented by courses in office practices.

Experience: One year of general office clerical experience.

Licenses or Certificates: May be required to have a driver’s license.

Special Requirements

A pre‑employment and annual tuberculosis screening will be required if employed in a correctional or substance abuse facility. May be subject to a background investigation, psychological testing, and drug screening. If employed by the Election Board, employee cannot hold or be a candidate for public office and must be a registered voter at the time of hire. Also, subject to background investigation. May be required to drive a county owned vehicle.

Physical Demands

Operation of keyboard devices for sustained periods.

Unusual Demands

Work is subject to frequent interruptions.

FLSA Status

Non‑exempt

Compensation

Pay rate: $24.22 - $27.81 per hour; $44,080 - $50,614 annually Grade 716, full‑time position, 35 hours per week Community Resources, Office on Aging - Southern Pines Senior Center

Position Closing Date

Position closing date: October 28, 2026 Please Note: This position will close at 11:59 p.m. on October 28, 2026.

Benefits

• 15 days of sick leave
• 10 days of annual leave
• 5 days of personal leave
• 13 paid holidays *14 in an election year
• Defined Contribution Plan
• 457(b)
• Deferred Compensation Plan
• Medical, dental, and vision coverage
• Flexible spending accounts
• Up to 80% tuition reimbursement
• Gym membership discounts

Calvert County Government offers a comprehensive benefits package designed to support employees' health, financial well-being, and work-life balance.

Calvert County Government offers a wide range of benefits to enhance the lifestyle of our employees and the lifestyle of their families and dependents.

Calvert County Government is committed to providing equal opportunity and reasonable accommodations for qualified individuals with disabilities.

If you require an accommodation to participate in the application or interview process, please contact Human Resources at [e-mail] with as much notice as possible.