Office Assistant II

Calvert County Government; United States; Hybride; USD 33 000 - 36 000; Plein temps

Avantages offerts par ce poste

Sick leave

Annual leave

Personal leave

Paid holidays

Retirement plan

Deferred compensation

Medical, dental, vision

Flexible spending accounts

Tuition reimbursement

Gym discounts

Résumé du poste

Calvert County Government is seeking an Office Assistant in the Special Facilities Division to provide administrative, clerical, financial, and customer service support for revenue-generating operations such as Chesapeake Hills Golf Course and Breezy Point Beach & Campground.

The role serves as the primary contact for patrons, vendors, event organizers, and staff, ensuring accurate records, timely financial processing, and excellent service while adhering to policies and confidentiality

Qualifications

• Knowledge of modern office procedures and practices.
• Ability to assist the public and explain services.
• Ability to perform general office clerical tasks quickly and accurately.
• Ability to deal effectively with the public.

Responsabilités

• Receives, sorts, files, and responds to office communications using databases and procedures.
• Proofs standard items for distribution.
• Ensures confidential information is properly secured.
• Assists visitors and directs them to the appropriate staff or offices.

Connaissances

Office procedures

Public assistance

Clerical work

Customer service

Formation

High School diploma or GED

Description du poste

The Calvert County Department of Parks & Recreation is seeking an Office Assistant for the Special Facilities Division. This position provides administrative, clerical, financial, and customer service support for the Division's revenue-generating operations, including Chesapeake Hills Golf Course, Breezy Point Beach & Campground, Armory Square Pavilion, and Countywide Food & Beverage Services. The Office Assistant serves as a primary point of contact for patrons, vendors, event organizers, and staff while ensuring efficient office operations, exceptional customer service, accurate recordkeeping, and timely processing of financial transactions.

Responsibilities

• Receives, sorts, files, and responds to incoming office communication, requiring familiarity with specific online databases and procedures related to unit operations.


• Proofs standard items for distribution.


• Ensures confidential information reaches correct location.


• Receives and assists visitors to the office; queries visitors and directs them to appropriate staff or offices; answers substantive questions regarding office/department operations for the purpose of facilitating the use of services.


• Assists with substantive questions regarding office protocol and directs them to work area, assisting with training on office procedures/routine equipment.


• Receives, screens, and refers telephone calls; queries callers and transfers or refers calls to appropriate staff or other offices; answers technical or substantive questions regarding office/department operations.


• Receives and routes mail; directs items to other staff or County offices as appropriate.


• Processes information by keying data into computer databases and other computerized record systems; codes and verifies data; updates, edits and corrects data files; produces computer printouts.


• Maintains manual and/or automated financial, accounting, personnel and other administrative and management files and records; ensures confidentiality of files and records and uses discretion in controlling access to and release of information.


• Produces a variety of word-processed documents such as letters, memoranda, and reports; keyboards copy from drafts; proofs and edits materials for accuracy of grammar, spelling, punctuation and format and makes corrections; ensures adherence to established style guides and formats.


• Communicates throughout the County and with external entities to arrange schedules, meetings and relay or obtain information; ensures through appropriate follow up, explanation and instructions that matters are properly acted upon.


• Other Duties: Performs related work as required.

Knowledge, Skills, and Abilities

• Knowledge of Modern office procedures and practices including operation of office appliances such as calculators and computers.


• Ability to Assist the public, clientele, and others to utilize services by explaining, instructing and advising them regarding their needs and requests and the services provided.


• Perform general office clerical work quickly and efficiently.


• Deal effectively with the public.

Qualifications

• Training and/or Education: High School diploma or GED equivalent, including or supplemented by courses in office practices.


• Experience: One year of general office clerical experience.


• Licenses or Certificates: May be required to have a driver’s license.

Special Requirements

• A pre-employment and annual tuberculosis screening will be required if employed in a correctional or substance abuse facility.


• May be subject to a background investigation, psychological testing, and drug screening.


• If employed by the Election Board, employee cannot hold or be a candidate for public office and must be a registered voter at the time of hire.


• May be required to drive a county owned vehicle.

Physical Demands

Operation of keyboard devices for sustained periods. Unusual Demands: Work is subject to frequent interruptions.

Compensation

Pay rate: $24.22 - $25.93 per hour; $44,080 - $47,193 annually Grade 716, full-time position, 35 hours per week.

Benefits

• 15 days of sick leave


• 10 days of annual leave


• 5 days of personal leave


• 13 paid holidays *14 in an election year


• Defined Contribution Plan


• 457(b) Deferred Compensation Plan


• Medical, dental, and vision coverage


• Flexible spending accounts


• Up to 80% tuition reimbursement


• Gym membership discounts

Additional Information

This position allows for telework, meaning the employee may be able to work from home or another offsite location for part of the workweek, but they are still required to come into the office regularly. This arrangement is at the supervisor's discretion and may change based on business needs.

Calvert County Government is committed to providing equal opportunity and reasonable accommodations for qualified individuals with disabilities.

Calvert County Government offers a wide range of benefits to enhance the lifestyle of our employees and the lifestyle of their families and dependents.